Assistant Shop Manager

New Zealand Red Cross; Auckland; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Five weeks annual leave

Discounts on Southern Cross health, &c

Job summary

New Zealand Red Cross is seeking an experienced Assistant Shop Manager to provide flexible, casual support across the shop. You will help maintain a welcoming store environment, handle till operations, and cover shifts as needed to support the team during busy periods.

You’ll work with volunteers, contribute to stock presentation, and help deliver great customer experiences while upholding health, safety and wellbeing standards.

Qualifications

• Experience in a retail sales environment.
• Experience in cash handling, cash management, and retail shop operations.
• Excellent written and verbal communication skills.
• Experience working as or with volunteers.
• Skills in dealing with customers.
• Enthusiasm and commitment to work as a team member of Red Cross.
• Self-motivation and a positive and friendly approach.
• Reliability and work with integrity.

Responsibilities

• Utilise cash handling and till management experience.
• Assist with shop presentation/displays.
• Undertake stock management/preparation and control as per training.
• Support volunteers’ adherence to Health, Safety and Wellbeing practice.

Skills

cash handling

till management

retail operations

customer service

team player

reliability

self-motivation

Job description

We’re looking for an experienced Assistant Shop Manager to join our team in a casual role that provides flexible, as-needed support across the shop. This position is ideal for someone who enjoys variety and can step in to cover shifts and support our permanent team during periods of leave or increased demand. You’ll help keep the shop running smoothly, looking its best, and delivering warm, welcoming customer experiences.

In this role you will:

• Utilise your solid cash management and till management experience
• Assist with shop presentation/displays
• Undertake stock management/preparation and control as per training
• Supportvolunteers’ adherence to our Health, Safety and Wellbeing practice

To be successful you will have:

• Experience in a retail sales environment
• Experience in cash handling, cash management, and retail shop operations
• Excellent written and verbal communication skills
• Experience working as or with volunteers
• Skills in dealing with customers
• Enthusiasm and commitment to work as a team member of Red Cross
• Self-motivation and a positive and friendly approach
• Reliability and work with integrity

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 13,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential.

We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us?

At New Zealand Red Cross, you’ll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.

Our benefits include:

• Five weeks annual leave
• Discounts on Southern Cross health insurance

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

You must have the right to live and work in New Zealand to be considered for this job.

Applications close at 05:00 pm on 21/10/2026.