Assistant Activities Manager

Qjumpers; Bay of Plenty; On-site; NZD 70,000 - 80,000; Full time

Benefits offered by this job

Southern Cross Health insurance

Free gondola and luge rides for family

Staff benefits

Global collaboration across Skyline's

Job summary

Skyline Rotorua is seeking an Assistant Activities Manager to oversee the Luge operation and support the broader Activities Department in weekends and peak periods. This hands-on leadership role focuses on delivering safe, high-quality experiences and driving continuous improvement across busy guest-focused operations.

The ideal candidate brings proven leadership, excellent communication, and a strong commitment to health & safety, with the ability to manage costs and lead teams in a dynamic

Qualifications

• 2+ years leadership experience in tourism or hospitality.
• Experience coordinating day-to-day operations including rostering and workforce planning.
• Experience leading teams in fast-paced, customer-focused environments.
• Strong communication and relationship-building across teams.
• Commercial awareness and managing wage and operational costs.
• Proactive hands-on approach and ability to perform under pressure.
• Commitment to health and safety, risk management and compliance.
• Continuous improvement mindset and contributing to operational and team success.

Responsibilities

• Lead the Luge operation and provide leadership support across the wider Activities Department during weekends, peak periods, and leave coverage.
• Drive operational excellence, champion health & safety, solve challenges and maintain high service standards in a fast-paced environment.

Skills

Leadership

Team coordination

Communication

Cost management

Health and safety

Continuous improvement

People management

Job description

As Assistant Activities Manager, you'll play a key role in delivering safe, high-quality and commercially successful operations across Skyline Rotorua's Activities Department. Working closely with leaders and supervisors, you'll help create exceptional guest experiences through strong operational leadership, effective team coordination, and a commitment to continuous improvement.

This is a hands-on leadership role where you'll be actively involved in driving operational excellence, championing health & safety, solving challenges and maintaining high service standards in a fast-paced environment. You'll foster a positive and high-performing culture by providing leadership, support, and direction to your team.

While your primary focus will be leading the Luge operation, you will also provide leadership support across the wider Activities Department during weekends, peak periods, and leave coverage. This full-time, permanent opportunity suits a driven and adaptable leader who thrives on variety, leads from the front, and is passionate about supporting teams to deliver outstanding guest experiences.

The perfect candidate will bring:

• A minimum of 2+ years proven leadership experience in tourism, hospitality or a similar operational environment,


• Experience coordinating day-to-day operations, including rostering and workforce planning,


• Experience leading teams in a fast-paced, customer-focused environment, ideally within a large-scale visitor attraction or activity-based operation,


• Strong communication and relationship-building skills, with the ability to work effectively across teams,


• Commercial awareness and experience managing wage and operational costs,


• A proactive, hands-on approach and the ability to perform well under pressure,


• A strong commitment to health and safety, risk management, and operational compliance,


• A continuous improvement mindset and a genuine desire to contribute to operational and team success.

This role offers:

• Annual salary of $70,000 - $80,000 with 40 hours per week guaranteed.


• Subsidised access to Southern Cross Health insurance.


• The chance to be part of a dynamic, values-driven and growing international organisation.


• Great staff benefits, including free gondola and luge rides for family and friends.


• Opportunities for collaboration across Skyline's global operations.

o Safety is a high priority in our working environment. All candidates must agree to comply with the company's health and safety procedures which includes random drug and alcohol testing.

Assistant Activities Manager • Rotorua - Bay of Plenty