Assistant Activities Manager

QJumpers Recruitment Services; Rotorua; Hybrid; NZD 70,000 - 80,000; Full time

Benefits offered by this job

Subsidised health insurance

Free gondola and luge rides for family

Staff benefits and globalCollaboration

Job summary

Skyline Rotorua is seeking an Assistant Activities Manager to lead the Luge operation and support the wider Activities Department in delivering safe, high‑quality guest experiences.

You will drive operational excellence, coordinate rostering, lead teams in a fast-paced attraction, and uphold health and safety standards.

This full‑time role offers NZD 70,000–80,000 per year, 40 hours per week, subsidised health insurance, and access to Skyline’s global opportunities.

Qualifications

• 2+ years leadership experience in tourism or hospitality.
• Experience coordinating day-to-day operations including rostering.
• Strong communication and relationship-building skills.
• Commitment to health and safety and continuous improvement.

Skills

Luge operation leadership

Rostering & workforce planning

Team leadership

Health & safety

Operations coordination

Cost awareness

Communication across teams

Job description

Skyline is a New Zealand-based global tourism and hospitality organisation focused on delivering real fun. With operations in eight cities around the world and growing, we support our people to do their best work and create unforgettable guest experiences.

About the role:

As Assistant Activities Manager, you’ll play a key role in delivering safe, high-quality and commercially successful operations across Skyline Rotorua’s Activities Department. Working closely with leaders and supervisors, you’ll help create exceptional guest experiences through strong operational leadership, effective team coordination, and a commitment to continuous improvement.

This is a hands-on leadership role where you’ll be actively involved in driving operational excellence, championing health & safety, solving challenges and maintaining high service standards in a fast-paced environment. You’ll foster a positive and high-performing culture by providing leadership, support, and direction to your team.

While your primary focus will be leading the Luge operation, you will also provide leadership support across the wider Activities Department during weekends, peak periods, and leave coverage. This full-time, permanent opportunity suits a driven and adaptable leader who thrives on variety, leads from the front, and is passionate about supporting teams to deliver outstanding guest experiences.

The perfect candidate will bring:

• A minimum of 2+ years proven leadership experience in tourism, hospitality or a similar operational environment,
• Experience coordinating day-to-day operations, including rostering and workforce planning,
• Experience leading teams in a fast-paced, customer-focused environment, ideally within a large-scale visitor attraction or activity-based operation,
• Strong communication and relationship-building skills, with the ability to work effectively across teams,
• Commercial awareness and experience managing wage and operational costs,
• A proactive, hands-on approach and the ability to perform well under pressure,
• A strong commitment to health and safety, risk management, and operational compliance,
• A continuous improvement mindset and a genuine desire to contribute to operational and team success.

This role offers:

• Annual salary of $70,000 - $80,000 with 40 hours per week guaranteed.
• Subsidised access to Southern Cross Health insurance.
• The chance to be part of a dynamic, values-driven and growing international organisation.
• Great staff benefits, including free gondola and luge rides for family and friends.
• Opportunities for collaboration across Skyline’s global operations.

o Please only apply if you have the right to legally work in New Zealand.

o Safety is a high priority in our working environment. All candidates must agree to comply with the company’s health and safety procedures which includes random drug and alcohol testing.