Assistant Activities Manager

Skyline Enterprises; Rotorua; In loco; NZD 70.000 - 80.000; Tempo pieno

Vantaggi offerti da questo lavoro

Subsidised health insurance

Staff benefits (gondola & luge rides)

Descrizione del lavoro

Skyline Rotorua is seeking an Assistant Activities Manager to deliver safe, high-quality, commercially successful operations across the Activities Department. You will lead the Luge operation and provide leadership support across weekends and peak periods, fostering a high-performing team and exceptional guest experiences.

The role requires hands-on leadership, strong communication, and a proactive approach to operational excellence in a fast-paced environment.

Competenze

• 2+ years of leadership experience in tourism, hospitality or similar operations.
• Experience coordinating day-to-day operations, rostering and workforce planning.
• Experience leading teams in fast-paced, customer-focused environments.

Mansioni

• Lead the Luge operation and provide leadership across the Activities Department on weekends, peak periods, and leave coverage.
• Drive operational excellence, health & safety, and high service standards.
• Support teams to deliver exceptional guest experiences and continuous improvement.

Conoscenze

Leadership

Roster planning

Team leadership

Communication

Cost awareness

Safety focus

Guest experience

Continuous improvement

Descrizione del lavoro

• Full Time
• Application Closes 12 Nov 2026
• Bay of Plenty - Rotorua
• Manager

Who We Are

Skyline is a New Zealand-based global tourism and hospitality organisation focused on delivering real fun. With operations in eight cities around the world and growing, we support our people to do their best work and create unforgettable guest experiences.

About The Role

As Assistant Activities Manager, you'll play a key role in delivering safe, high-quality and commercially successful operations across Skyline Rotorua's Activities Department. Working closely with leaders and supervisors, you’ll help create exceptional guest experiences through strong operational leadership, effective team coordination, and a commitment to continuous improvement.

This is a hands-on leadership role where you'll be actively involved in driving operational excellence, championing health & safety, solving challenges and maintaining high service standards in a fast-paced environment. You'll foster a positive and high-performing culture by providing leadership, support, and direction to your team.

While your primary focus will be leading the Luge operation, you will also provide leadership support across the wider Activities Department during weekends, peak periods, and leave coverage. This full-time, permanent opportunity suits a driven and adaptable leader who thrives on variety, leads from the front, and is passionate about supporting teams to deliver outstanding guest experiences.

The Perfect Candidate Will Bring

• A minimum of 2+ years proven leadership experience in tourism, hospitality or a similar operational environment,
• Experience coordinating day-to-day operations, including rostering and workforce planning,
• Experience leading teams in a fast-paced, customer-focused environment, ideally within a large-scale visitor attraction or activity-based operation,
• Strong communication and relationship-building skills, with the ability to work effectively across teams,
• Commercial awareness and experience managing wage and operational costs,
• A proactive, hands-on approach and the ability to perform well under pressure,
• A strong commitment to health and safety, risk management, and operational compliance,
• A passion for delivering exceptional guest experiences,
• A continuous improvement mindset and a genuine desire to contribute to operational and team success.

This Role Offers

• Annual salary of $70,000 - $80,000 with 40 hours per week guaranteed.
• Subsidised access to Southern Cross Health insurance.
• The chance to be part of a dynamic, values-driven and growing international organisation.
• Great staff benefits, including free gondola and luge rides for family and friends.
• Opportunities for collaboration across Skyline's global operations.

Important Notes

• Please only apply if you have the right to legally work in New Zealand.
• Safety is a high priority in our working environment. All candidates must agree to comply with the company's health and safety procedures which includes random drug and alcohol testing.