Aspiring Venue Manager — Lead Hospitality & Team Growth

Lion; Dunedin; On-site; NZD 60,000 - 76,000; Full time

Job summary

Emerson's Taproom in Dunedin is seeking an Assistant Venue Manager on a permanent full-time basis to lead our service offer, uphold best-in-class compliance, and champion Lion's values across a highly engaged team.

You will coach and mentor staff, assist with rosters and events, drive safety initiatives, manage stock and deliver operational outcomes aligned with company objectives in a proudly family-owned brewery.

Qualifications

• Proven hospitality management experience in a similar position.
• Strong people management skills and coaching ability.
• Excellent problem-solving and under-pressure performance.
• Minimum of 2 years of Duty manager's Certification.
• Proficient using Outlook, Excel, Word.

Responsibilities

• Drive and lead a customer service excellence culture.
• Assist in staff rosters and events management.
• Train, develop and mentor team members.
• Be the safety role model and lead safety initiatives.
• Deliver operations in line with company goals.
• Maintain stock levels and rotation to minimise wastage.

Skills

People management

Customer service leadership

Problem solving

Works well under pressure

Education

Duty manager's Certification (2+ years)

Tools

Microsoft Office Suite

Job description

Emerson's Taproom in Dunedin is seeking an Assistant Venue Manager on a permanent full-time basis to lead our service offer, uphold best-in-class compliance, and champion Lion's values across a highly engaged team.

You will coach and mentor staff, assist with rosters and events, drive safety initiatives, manage stock and deliver operational outcomes aligned with company objectives in a proudly family-owned brewery.