Applications Team Leader

Lincoln University; Auckland; Hybrid; NZD 110,000 - 125,000; Full time

Benefits offered by this job

Professional development

Generous leave

Salary reviews

Eye & eyewear

Wellbeing support

Southern Cross benefits

On-campus gym

Staff discounts

Campus lifestyle

Job summary

Lincoln University, based at Lincoln Campus in New Zealand, seeks an Applications Team Leader to oversee enterprise applications and drive reliability, governance and continuous improvement within ITS. You will lead a high-performing team, provide senior support, and manage relationships with stakeholders and service partners.

The role focuses on lifecycle management, security, and delivering capable, fit-for-purpose applications across teaching, learning, research, and business operations, with

Qualifications

• Significant experience supporting and administering enterprise business applications within a complex environment.
• Strong troubleshooting and problem-solving skills across application, integration, and data issues.
• Experience leading, mentoring, or coordinating technical teams.
• Sound knowledge of application lifecycle management and IT service management practices (ITSM).
• Proven ability to build effective relationships with stakeholders, end users, vendors and service providers.

Responsibilities

• Lead and coach the Applications team to deliver reliable, fit-for-purpose enterprise applications.
• Provide senior support and escalation for enterprise applications.
• Drive application lifecycle management and continuous improvement initiatives.
• Build strong relationships with stakeholders, vendors and service partners.
• Oversee governance, risk, security and compliance activities for applications.
• Support upgrades, enhancements and delivery of new capabilities.

Skills

Leadership

Stakeholder engagement

Problem-solving

Relationship building

Team coaching

Education

Information Technology qualification

Job description

Lead a team & oversee enterprise applications, driving reliability, continuous improvement, stakeholder engagement, & service excellence.

Join us as an Applications Team Leader based in our Information Technology Services (ITS) team. In this role, you'll lead the University's Applications team, ensuring our enterprise applications are secure, reliable, fit for purpose, and aligned with the needs of teaching, learning, research, and business operations.

Working closely with stakeholders, vendors, and technical teams, you'll provide leadership across application support, service delivery, continuous improvement, governance, and team capability development. You'll also play a key role in enhancing services, managing risks, and delivering great outcomes for our university community.

Some tasks of the role include:

• Leading and coaching a high-performing Applications team
• Providing senior support and escalation for enterprise applications
• Driving application lifecycle management and continuous improvement initiatives
• Building strong relationships with stakeholders, vendors, and service partners
• Managing application governance, risk, security, and compliance activities
• Supporting upgrades, enhancements, and the successful delivery of new capabilities

This permanent role is based at our Lincoln Campus and works 37.5 hours per week (1.0 FTE).

The salary for this position is $110,000 - $125,000 per annum, depending on experience.

To be successful in the role you will have:

• Significant experience supporting and administering enterprise business applications within a complex environment
• Strong troubleshooting and problem-solving skills, including application, integration, and data-related issues
• Experience leading, mentoring, or coordinating technical teams
• Sound knowledge of application lifecycle management and IT service management practices
• Proven ability to build effective relationships with stakeholders, end users, vendors, and service providers
• Relevant Information Technology qualification (or equivalent experience), with strong communication skills and a commitment to continuous improvement and service excellence

Join a supportive, inclusive community that values diversity, wellbeing, and professional growth. Benefits include:

• Professional development & mentorship to grow your career
• Generous leave entitlements – six weeks of paid leave per year (based on 1.0 FTE)
• Annual salary reviews to recognise your contribution
• Contributions toward eye tests and prescription eyewear
• Free, confidential wellbeing support through Clearhead (EAP)
• Southern Cross employee benefits
• Access to on‑campus gym with discounted membership
• On‑site early childhood centre with staff discounts
• A vibrant campus lifestyle with cafés, green spaces, and a sense of community

Te Whare Wānaka o Aoraki | Lincoln University is a specialist institution dedicated to impactful research and higher education that supports land-based industries in New Zealand and globally.

Our campus sits at the heart of the Lincoln research precinct, complemented by university-owned farms and research stations that blend education, research, and hands‑on learning. At Lincoln, students are at the heart of everything we do, empower them to grow their potential and contribute to a more sustainably productive world through world‑class teaching and research.

As a progressive university with an ambitious vision, we value a professional workforce that reflects the diversity of our community. Our staff engage with students, parents, government, iwi, and external stakeholders, upholding Lincoln University’s reputation through their work.

Our Te Tiriti o Waitangi commitments begin with mana whenua. We honour our special relationship with Ngāi Te Ruahikihiki and Te Taumutu Rūnanga, embedded in our He Tūtohinga Whakamātau | Charter of Understanding.

We are committed to fostering a diverse and inclusive community where everyone feels valued and supported, and we welcome applications from people of all backgrounds.

We are only considering applicants who have current unrestricted legal working rights in New Zealand. We are unable to provide visa sponsorship for this role.