Student Systems Business Analyst

Lincoln University; Lincoln; On-site; NZD 85,000 - 90,000; Full time

Benefits offered by this job

Six weeks leave per year

Annual salary reviews

Eye tests & eyewear

Wellbeing support

Gym on campus

On-site childcare

Campus lifestyle

Job summary

Lincoln University in Lincoln, Canterbury, NZ, seeks a Student Systems Business Analyst to ensure the Student Management System is configured, supported, and continuously improved to meet operational and strategic needs.

As the system's subject matter expert, you'll work with stakeholders to optimise processes, maintain data integrity, deliver user training and support, and help maximise the system's value.

This permanent role is based at Lincoln Campus and works 37.5 hours per week (1.0 FTE).

Qualifications

• Experience administering, supporting, or configuring a complex business-critical system.
• Strong problem-solving skills with the ability to analyse, troubleshoot, and resolve system and process issues.
• Experience planning and conducting system testing, including validating upgrades, enhancements, and new functionality.
• The ability to identify business improvement opportunities and translate operational requirements into effective system solutions.
• Excellent communication skills, with the ability to explain technical concepts to a wide range of users.
• Experience delivering user training and support, along with strong stakeholder relationship management skills.
• Strong analytical skills and a commitment to maintaining high levels of data accuracy and integrity.

Responsibilities

• Acting as the subject matter expert for the Student Management System, including system configuration, functionality, business rules, and data structures.
• Monitoring data quality and maintaining the integrity of student information across the system.
• Identifying and implementing opportunities to improve processes, reporting, user experience, and system utilisation.
• Testing and validating system enhancements, upgrades, and new functionality to ensure they meet business requirements.
• Delivering training, support, and guidance to users to build capability and encourage best-practice system use.
• Collaborating with operational teams, Information Technology staff, and vendors to resolve issues and support ongoing system effectiveness.

Skills

System administration

Data integrity

Stakeholder management

Training delivery

Testing & QA

Tools

Student Management System (SMS)

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Drive the performance, improvement and support of the Student Management System, enabling great user experiences and high-quality student data.

As our Student Systems Business Analyst, you'll play a key role in ensuring the University's Student Management System (SMS) is configured, supported, and continuously improved to meet both operational and strategic needs. Acting as the system's subject matter expert, you'll work closely with stakeholders across the University to optimise processes, maintain data integrity, deliver user support and training, and help maximise the value of the system.

Some tasks of the role include:

• Acting as the subject matter expert for the Student Management System, including system configuration, functionality, business rules, and data structures.
• Monitoring data quality and maintaining the integrity of student information across the system.
• Identifying and implementing opportunities to improve processes, reporting, user experience, and system utilisation.
• Testing and validating system enhancements, upgrades, and new functionality to ensure they meet business requirements.
• Delivering training, support, and guidance to users to build capability and encourage best-practice system use.
• Collaborating with operational teams, Information Technology staff, and vendors to resolve issues and support ongoing system effectiveness.

Based in our Planning and Reporting Office, you'll join a team that provides strategic planning, performance reporting, insights, analysis, and decision support across the University. The team plays an important role in supporting Lincoln University's strategic direction through evidence-based insights, integrated planning, forecasting, and performance monitoring.

This permanent role is based at our Lincoln Campus and works 37.5 hours per week (1.0 FTE).

The salary for this position is $85,000 - $90,000 per annum, depending on experience.

To be successful in the role you will have

• Experience administering, supporting, or configuring a complex business-critical system.
• Strong problem-solving skills with the ability to analyse, troubleshoot, and resolve system and process issues.
• Experience planning and conducting system testing, including validating upgrades, enhancements, and new functionality.
• The ability to identify business improvement opportunities and translate operational requirements into effective system solutions.
• Excellent communication skills, with the ability to explain technical concepts to a wide range of users.
• Experience delivering user training and support, along with strong stakeholder relationship management skills.
• Strong analytical skills and a commitment to maintaining high levels of data accuracy and integrity.

Join a supportive, inclusive community that values diversity, wellbeing, and professional growth. Benefits include:

• Professional development & mentorship to grow your career
• Generous leave entitlements – six weeks of paid leave per year (based on 1.0 FTE)
• Annual salary reviews to recognise your contribution
• Contributions toward eye tests and prescription eyewear
• Free, confidential wellbeing support through Clearhead (EAP)
• Southern Cross employee benefits
• Access to on‑campus gym with discounted membership
• On‑site early childhood centre with staff discounts
• A vibrant campus lifestyle with cafés, green spaces, and a sense of community

Te Whare Wānaka o Aoraki | Lincoln University is a specialist institution dedicated to impactful research and higher education that supports land-based industries in New Zealand and globally.

Our campus sits at the heart of the Lincoln research precinct, complemented by university-owned farms and research stations that blend education, research, and hands‑on learning. At Lincoln, students are at the heart of everything we do, empower them to grow their potential and contribute to a more sustainably productive world through world‑class teaching and research.

As a progressive university with an ambitious vision, we value a professional workforce that reflects the diversity of our community. Our staff engage with students, parents, government, iwi, and external stakeholders, upholding Lincoln University's reputation through their work.

Our Te Tiriti o Waitangi commitments begin with mana whenua. We honour our special relationship with Ngāi Te Ruahikihiki and Te Taumutu Rūnanga, embedded in our He Tūtohinga Whakamātau | Charter of Understanding.

We are committed to fostering a diverse and inclusive community where everyone feels valued and supported, and we welcome applications from people of all backgrounds.

We are only considering applicants who have current unrestricted legal working rights in New Zealand. We are unable to provide visa sponsorship for this role.