Airport Rental Ops & Customer Service Agent

Avis Budget Group; Nelson; On-site; NZD 33,000 - 36,000; Part time

Benefits offered by this job

Hourly wage 25.11 NZD

Uniform provided

Wellbeing programme

Employee discounts

Full training

Job summary

Avis Budget Group at Nelson Airport is hiring Rental Operations Agents for part-time, permanent roles. You will handle rental transactions, contracts and bookings, interact with customers, and assist in front and back of house operations.

Roles operate on shifts including Fridays, Saturdays and Mondays or Thursdays, Fridays and Mondays. Training is provided, with uniform and parking, wellbeing benefits and staff discounts.

Qualifications

• Full, clean, valid Class 1 driver’s licence is essential.
• Previous experience within retail, hospitality or customer service is preferred.
• Ability to work in a fast-paced environment while delivering exceptional customer service.
• Comfortable learning and using computer systems to input rental information (training provided).
• Ability to follow procedures and adhere to company guidelines.

Responsibilities

• Interact with customers at the counter and promote products and services.
• Complete rental transactions, contracts and bookings.
• Inspect vehicles for damages and maintenance issues, drive and park cars.
• Clean vehicles inside and out in the wash bay to ready them for customers.

Skills

Customer service

Retail experience

Hospitality

Fast-paced environment

Job description

Avis Budget Group at Nelson Airport is hiring Rental Operations Agents for part-time, permanent roles. You will handle rental transactions, contracts and bookings, interact with customers, and assist in front and back of house operations.

Roles operate on shifts including Fridays, Saturdays and Mondays or Thursdays, Fridays and Mondays. Training is provided, with uniform and parking, wellbeing benefits and staff discounts.