AI Solutions Engineer — Voice & Agentic AI

Upper Echelon NZ; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

Upper Echelon NZ is seeking an experienced AI Solutions Engineer for a 6-month contract to deliver Voice AI and Agentic AI solutions across NZ and Australia. You will take AI from POC to production, working on MCP servers, LLMs, RAG, and AI automation, with deployments on NVIDIA GPU infrastructure using Docker and Kubernetes.

You will collaborate with customers to translate business problems into technical solutions, integrating with REST APIs and AI platforms like ElevenLabs.

Qualifications

• 5+ years in software engineering, solutions engineering, integration or technical delivery.
• Strong Python and/or TypeScript.
• Hands-on with MCP, LLMs, RAG, LangChain/LlamaIndex and AI agents.
• Experience with Voice AI, conversational AI and telephony.
• Comfortable working directly with customers and turning business problems into technical solutions.
• Experience with GPU / self-hosted AI infrastructure is highly desirable.

Responsibilities

• Build and deploy Voice AI & Agentic AI solutions.
• Develop MCP servers and integrations.
• Work with ElevenLabs, Vapi, Retell AI or similar platforms.
• Build LLM, RAG and AI automation solutions.
• Integrate AI agents with REST APIs, OAuth, webhooks and business systems.
• Support client discovery, solution design and go-live.
• Deploy AI workloads across NVIDIA GPU infrastructure, Docker & Kubernetes.

Skills

Python

TypeScript

AI agents

LLMs

RAG

LangChain/LlamaIndex

Voice AI

GPU infrastructure

Tools

Docker

Kubernetes

LangChain

LlamaIndex

REST APIs

OAuth

ElevenLabs

Job description

Upper Echelon NZ is seeking an experienced AI Solutions Engineer for a 6-month contract to deliver Voice AI and Agentic AI solutions across NZ and Australia. You will take AI from POC to production, working on MCP servers, LLMs, RAG, and AI automation, with deployments on NVIDIA GPU infrastructure using Docker and Kubernetes.

You will collaborate with customers to translate business problems into technical solutions, integrating with REST APIs and AI platforms like ElevenLabs.