Voice AI Solutions Engineer - Client Delivery

RWA People; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

Jora New Zealand is seeking a dynamic AI Delivery Consultant to join a ground-floor team deploying Voice AI and automation at scale. You will work with clients to scope problems, design architecture, and implement cutting-edge Agentic and Voice AI solutions.

The role blends strategic technology consulting with hands-on delivery, including pre-sales discovery, MCP server development in TypeScript or Python, and integration with core systems.

Qualifications

• 5+ years of experience in technical consulting, solutions engineering, or software integration with a focus on AI, automation, or API-driven solutions.
• Hands-on AI expertise with tools like LangChain, LlamaIndex, RAG architectures, vector databases, and LLM evaluation.
• Voice AI knowledge with familiarity of platforms like ElevenLabs, Vapi, Retell AI, or similar conversational AI/telephony workflows.
• Development skills to build MCP servers and robust integrations using Python or TypeScript, REST APIs, OAuth, and webhooks.
• Infrastructure experience deploying AI workloads on GPU environments, Docker and Kubernetes; cloud experience (AWS/Azure/GCP) a bonus.
• Commercial acumen with client-facing delivery, managed services, or consulting, including AI governance and privacy (NZ Privacy Act).

Responsibilities

• Leading pre-sales discovery workshops, assessing AI feasibility, and translating business requirements into technical roadmaps.
• Building and deploying Voice AI agents, proofs-of-concept, and automation solutions tailored to client needs.
• Developing Model Context Protocol (MCP) servers to connect AI agents to core business systems.
• Supporting deployment of AI workloads on on-premises GPU environments and creating runbooks and implementation guides.

Skills

AI consulting

Voice AI

Python

TypeScript

REST APIs

Docker

Kubernetes

Cloud platforms

Tools

LangChain

LlamaIndex

RAG architectures

Vector databases

LLM evaluation

MCP servers

Job description

Jora New Zealand is seeking a dynamic AI Delivery Consultant to join a ground-floor team deploying Voice AI and automation at scale. You will work with clients to scope problems, design architecture, and implement cutting-edge Agentic and Voice AI solutions.

The role blends strategic technology consulting with hands-on delivery, including pre-sales discovery, MCP server development in TypeScript or Python, and integration with core systems.