Advisor | Ministerial Services

Ministry of Business, Innovation and Employment; Wellington; On-site; NZD 75,000 - 88,000; Full time

Job summary

MBIE is seeking an Advisor to join the Ministerial Services Business Advisory team on a fixed-term basis until 30 April 2027. The role supports the ministerial services workflow, ensuring requests are accurately recorded, allocated, tracked and managed through established processes and systems.

The team leads the ministerial services system, handling Official Information Act requests, PQs and Ministerial Correspondence, and coordinating proactive release work and briefing workflows with

Qualifications

• Knowledge and experience of OIAs, PQs and Ministerial Correspondence
• Motivated can-do attitude and a well-developed understanding of good customer service
• Excellent standard of computer literacy and the demonstrated ability to pick up systems and processes
• Experience working in an office environment
• Ability to quickly establish and build strong working relationships
• Strong written and verbal communication skills
• Understanding of Government decision-making and operating procedures

Skills

OIAs & PQs knowledge

Customer service

Computer literacy

Office environment experience

Relationship building

Written & verbal communication

Government procedures

Job description

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• Salary range: $75,114 to $88,266 & Kiwisaver

We are looking for an Advisor to join the Ministerial Services Business Advisory team on a fixed-term basis until 30 April 2027.

The Ministerial Services Business Advisory team plays an integral role in the ministerial services workflow, supporting the delivery of ministerial services across MBIE.

We work closely with business groups across the Ministry to ensure ministerial requests are accurately recorded, allocated, tracked, and managed through established processes and systems.

This team holds the role as the enterprise (or system) leader within the ministerial services area, ensuring that all ministerial services items (including, but not limited to Official Information Act requests, correspondence, written parliamentary questions and Ombudsman complaints) are logged, allocated and tracked accordingly, to ensure that the ministerial services system within MBIE works smoothly and efficiently.

This team also manages the proactive release work and the ministerial briefing workflow processes in the Ministry ensuring the policy and processes are implemented by the team and appropriate advice is given.

Skills and Experience Required

• Knowledge and experience of OIAs, PQs and Ministerial Correspondence
• Motivated can-do attitude and a well-developed understanding of the concept of good customer service
• Excellent standard of computer literacy and the demonstrated ability to pick up systems and processes
• Experience working in an office environment
• Ability to quickly establish and build strong working relationships
• Strong written and verbal communication skills
• Understanding of Government decision-making and operating procedures

MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

• Māia– Bold and brave
• Pae Kahurangi – Build our Future

Our aspirations are echoed in our Māori identity – Hīkina Whakatutuki – which broadly means ‘lifting to make successful'.

MBIE recognises the partnership founded under TeTiritio Waitangi between Māori and the Crown and is committed to giving effect to TeTiritio Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Māori, other Māori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Māori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Māori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

Email [e-mail] quoting ref MBIE/20408 if you have any further questions.