Advisor Business Support Team

New Zealand Government; Wellington; On-site; NZD 79,000 - 96,000; Full time

Job summary

The Ministry of Social Development (MSD) in New Zealand invites applications for an Advisor in the Business Support team. This role delivers high-quality advice, supports projects, analyses information, and helps identify practical solutions to complex issues across the organisation.

You will work within established frameworks, engage with colleagues and stakeholders, and contribute to improving processes, monitoring performance, and providing trusted guidance that aligns with MSD goals.

Qualifications

• Experience interpreting policies, procedures and guidance and applying them practically.
• Ability to analyse data, identify trends and support decision-making.
• Strong written communication and reporting skills.

Responsibilities

• Provide high-quality advice within established frameworks and guidance.
• Undertake analysis, support key workstreams and identify practical solutions to complex issues.
• Collaborate with colleagues and stakeholders to ensure consistent, trusted advice.
• Contribute to monitoring performance and improving processes.

Skills

Analytical skills

Stakeholder engagement

Policy interpretation

Data analysis

Written communication

Time management

Collaboration

Judgement & learning

Job description

We currently have an Advisor opportunity in our Business Support team. This role contributes to delivering high-quality advice, support, and services that help MSD achieve its goals and deliver positive outcomes for New Zealanders. Working within established frameworks and guidance, you will provide advice, undertake analysis, support key pieces of work, and help identify practical solutions to complex issues. You will work closely with colleagues and stakeholders across the organisation to ensure high-quality outcomes are delivered consistently. This is a varied role that offers the opportunity to build expertise across several specialist areas. You will play an important part in supporting projects, improving processes, monitoring performance, and providing trusted advice that contributes to organisational goals.

What you bring

• Experience in a range of areas such as social contracting, procurement, operational policy, system performance, issues management, or OIA and Ministerial services.
• Strong analytical skills and the ability to work through complex information and identify key insights.
• The ability to think critically and make sound recommendations.
• Experience interpreting policies, procedures, and guidance and applying them in a practical way.
• The ability to analyse data, identify trends, and use information to support decision-making.
• Strong written communication skills, including the ability to prepare reports, briefings, and other high-quality documentation.
• Strong verbal communication and relationship-building skills.
• Good organisation and time management skills, with the ability to manage competing priorities.
• A collaborative approach and the ability to work effectively with a wide range of stakeholders.
• Sound judgement and a willingness to learn and build expertise across different areas of work.

Position Description

He Whakaahuatanga Tūnga Advisor Position Description

Salary

Utu-ā-tau: $79,200.00 - $95,873.00

Applications close

Ka kati ngā tono hei te: Tuesday 17th November 2026

About us

The Ministry of Social Development (MSD) is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent. We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities. As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations. Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.

Joining us

Ko te hono mai Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here. If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.