Administrator Casual

Heritage Lifecare; Palmerston North; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Competitive pay

Professional development

Supportive environment

Meaningful work

Career advancement

Job summary

Heritage Lifecare is seeking a detail‑oriented Administrator for Karina Lifecare in Palmerston North. The casual, as-needed position covers AM shifts, welcoming visitors, handling inquiries, and supporting a busy care home team.

You will manage front-desk duties, process resident paperwork, and assist with recruitment and general administration while delivering compassionate service to residents and whānau in a warm, caring environment.

Qualifications

• Previous administration experience in a fast-paced and busy environment.
• Excellent verbal and written communication skills.
• High level computer literacy and ability to learn new systems quickly.
• Understanding of Nga Paerewa sectors standards and applying the Treaty of Waitangi standards in the workplace.

Responsibilities

• Greet visitors and support residents, families and staff.
• Answer phone queries and provide information or direct to appropriate person.
• Process new residents' paperwork and assist with recruitment support.
• Handle general administration tasks to maintain smooth daily operations.

Skills

Administration

Time management

Communication

Invoicing

Teamwork

Computer literacy

Waitangi standards

Relationship building

Independent work

Job description

Join our team at Karina Lifecare to make a positive impact on the lives of our residents by providing exceptional care in a warm and caring environment.

Karina Lifecare is a 37-bed care home with the best views of the city of Palmerston North. Our Caregivers are responsible for helping our residents at Karina Lifecare enjoy a better every day. We only want the best for our clients and are seeking a caring, empathetic professional. This is an opportunity to work in an environment where career pathways and positive work ethics are important.

About Us:

Heritage Lifecare is one of the leading and largest aged care providers in New Zealand, and the largest dementia provider. We are a fast growing, dynamic organisation with 42 care homes and 20 villages from Whangarei to Invercargill, with an abundance of opportunity. We pride ourselves on being a caring community and have a supporting and nurturing culture; we are whānau.

About Our Role:

• Karina Lifecare, located in beautiful Palmerston North
• Casual (as and when required, not on a regular basis)
• AM shifts

We have a fantastic opportunity for a detail-orientated and personable multitasking Administrator with a passion for caring for others, to make a meaningful difference to the lives of our residents. You will have a positive compassionate attitude, the ability to make others smile, and be great at working with people. You will play a pivotal role in warmly welcoming and supportive atmosphere to visitors, residents, and staff. You will be answering phone queries, welcoming and supporting visitors, and completing general administration tasks.

As the Administrator you will be a critical member of the care home management team and will support this team with a wide range of duties, including greeting loved ones, answering phone calls, processing new residents' paperwork and supporting with recruitment of staff. This is a truly rewarding opportunity that brings a difference into the lives of others. Work together in a team to provide a safe, caring and supportive environment for our residents. From lasting relationships with residents and whanau-family. Adapt and support your wider team members to create a great team.

Your Skills and Experience:

• Previous administration experience in a fast-paced and busy environment
• Ability to build positive professional relationships with residents, staff, visitors, and external stakeholders
• Excellent time management skills with the ability to problem-solve effectively
• Experience with invoicing and on-charging processes, or the ability to learn desirable
• Good verbal and written communication skills
• Ability to work as part of a team and independently
• High-level computer literacy with the ability to learn new systems and processes quickly
• Understanding of Nga Paerewa sectors standards and applying the Treaty of Waitangi standards in the workplace.

What’s in it for you:

• Work for one of the most progressive aged care companies in New Zealand.
• Competitive pay scale based on skills & experience.
• Opportunities for professional development and advancement.
• Supportive and collaborative work environment.
• Make a meaningful difference in the lives of our residents.

Heritage Lifecare fosters an environment that celebrates diversity and inclusion. We uphold the principles of Te Tiriti o Waitangi.

Applications will be reviewed as they are received, and interviews may take place prior to the close date.

Applicants must have the legal right to work in New Zealand. Therefore, we may be unable to support a visa application for this role.