Administrator - Application Support

JobSpace; Christchurch; On-site; NZD 50,000 - 65,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking an Administrator - Application Support in Christchurch to help maintain and support medical workforce systems and rostering. You’ll assist staff, set up system access, and create helpful user guides in a friendly, problem-solving environment.

The role focuses on practical system support rather than deep IT, with emphasis on learning quickly, clear communication, and ownership of tasks in a busy radiology setting.

Qualifications

• Experience with workforce systems or rostering helpful.
• Capability and attitude over formal background.
• Ability to learn new systems quickly.

Responsibilities

• Assist users with navigating applications or resolving straightforward issues.
• Set up new staff with required systems and access.
• Demonstrate system usage and best practices to colleagues.
• Collaborate with PACS or other support teams to resolve problems.
• Create clear user guides or process documentation.
• Maintain and update roster patterns for medical staff.
• Manage multiple tasks while keeping data accurate and up to date.

Skills

Quick learner

Problem solving

Clear communication

Attention to detail

Organizational skills

Ownership

Discretion

PACS

Tools

PACS system

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Christchurch - Christchurch Health Campus - Radiology Service

Full-time permanent position working 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

We are looking for someone with strong digital capability and a practical, problem-solving mindset to join Canterbury Radiology in an Administrator - Application Support role.

What we are looking for

Don't be put off by the word Administrator. You don't need to have followed a traditional administration career path to be a great fit for this role.

We're much more interested in what you can do: how quickly you learn new systems, how you approach problems, whether you can explain things clearly to others, and whether you're someone who takes ownership and follows things through.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 5/Profile 5 (final placement step is dependent on skills, knowledge and experience)

About the role

You'll support the applications, software and administrative systems used by our medical workforce, including Senior Medical Officers, Fellows and Resident Medical Officers.

You'll become someone our people can turn to for practical help with the systems they use in their work.

On any given day you might be:

• helping someone navigate an application or resolve a straightforward system issue;
• setting up a new member of our medical workforce with the systems and access they need;
• showing someone how to use a system or application effectively;
• working with our PACS team or other support teams to resolve an issue;
• developing clear user guides or process documentation;
• maintaining and updating medical workforce roster patterns; or
• working across several systems and tasks while keeping information accurate and up to date.

This isn't a technical IT support role. You'll resolve what you can, understand when something needs specialist support, and connect with the right people when an issue needs to be escalated.

About you

You may already do this kind of work without having Administrator in your job title.

Perhaps you're the person in your team who learns a new system first. Maybe you're good at figuring out why something isn't working. You might enjoy creating a better process, showing someone an easier way of doing something, or turning something complicated into instructions that make sense.

What matters is that you can demonstrate that you:

• learn new software, applications and systems quickly;
• are confident exploring how systems work and developing a strong working knowledge of them;
• approach problems logically and can work through straightforward issues;
• can explain systems and processes clearly to other people;
• are accurate and have strong attention to detail;
• can organise your work and manage competing priorities;
• communicate confidently and build positive working relationships;
• take ownership and follow things through; and
• are comfortable working with confidential and sensitive information.

You don't need previous experience in Radiology, healthcare or application support. Experience with workforce systems, rostering, application support or healthcare may be useful, but capability, attitude and the ability to learn are more important to us than a particular career background.

If you're someone who picks up systems quickly, enjoys solving practical problems and gets satisfaction from helping other people work more effectively, we'd like to hear from you.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Job details

Job Reference: - PC4477656

Location: - South Island - Canterbury - Christchurch

Job type: - Permanent Full time

Expertise: - Non-Clinical - Administration