Administrator

Pinnacle Health; New Plymouth; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Funeral cover

Gifted leave

EAP services

Free flu vaccinations

Job summary

Pinnacle Health in New Plymouth is seeking an Administration Superstar to take ownership of day-to-day administration and ensure the smooth running of our busy office. This permanent full-time role is 37.5 hours per week, supporting the District Manager and a broad team of health professionals.

You will be the go-to person for administration, help manage diaries, meetings, invoices, and facilities, and continuously look for ways to improve systems and processes.

Qualifications

• IT savvy and proficiency with Microsoft Office suite.
• 3+ years’ experience in a similar administrative role.
• Customer service skills including reception and telephone experience.

Responsibilities

• Provide high-level executive and administrative support to the District Manager and team.
• Provide general administrative support to the wider office and team.
• Manage reception and be the first point of contact for visitors and patients.
• Coordinate accounts and invoices and support financial administration.
• Manage vehicle fleet including bookings, maintenance and compliance.
• Coordinate building maintenance, contractors, supplies and office facilities.
• Organise meetings, events and team activities.
• Support health and safety administration.
• Coordinate onboarding and support new team members.
• Look for ways to improve systems and processes.

Skills

IT Savvy

Microsoft Office

Customer service

Multitasking

Communication

Tools

Microsoft Office Suite

Job description

Te whiwhinga mahi: The opportunity

We are looking for an Administration Superstar to take ownership of the day-to-day administration and smooth running of our busy office. This is a permanent full time role working 37.5 hours per week.

No two days are quite the same in this varied and rewarding administration role. You’ll provide high-level executive and administrative support to our District Manager, while also being the go-to person for the wider team of around 40 health professionals, including dietitians, social workers, health improvement practitioners, diabetes specialists, pharmacists and nurses.

You’ll be the person who keeps things organised, anticipates what needs to happen next and makes sure the office and team have what they need to do their jobs well.

Your Responsibilities Will Be Broad And Varied, Including

• Providing high-level executive and administrative support to the District Manager, including diary management, meetings, correspondence, documents and coordination of priorities.
• Providing general administrative support to the wider office and team.
• Managing reception and being a welcoming first point of contact for visitors, patients and stakeholders.
• Coordinating accounts and invoices and supporting general financial administration.
• Managing our vehicle fleet, including bookings, maintenance and compliance.
• Coordinating building maintenance, contractors, supplies and office facilities.
• Organising meetings, events and team activities.
• Supporting health and safety administration.
• Coordinating onboarding and supporting new team members as they join.
• Looking for ways to improve our systems, processes and ways of working.

This role will suit someone who enjoys variety, responsibility and autonomy and takes pride in being the person others can rely on.

He kōrero mōu: About you

• IT Savvy, familiar with the Microsoft Office suit and confident picking up new systems.
• Minimum 3 years’ experience in a similar role.
• Customer service skills including Reception and Telephone experience.
• Broad administrative knowledge and skills.
• Proven ability to use initiative and manage own workload.
• Strong communication and interpersonal skills.
• Highly organised with ability to multi-task.
• Proactive in looking for ways to improve systems/processes.
• Ability to maintain a high degree of confidentiality and manage sensitive information.
• High level of accuracy and attention to detail.
• Adapable and flexible.
• Hold a current full driver’s licence and be confident driving different vehicles.

Ngā āhuatanga kei a mātou: What we offer

• Whakawhanaungatanga (connection) - through relationships we develop understanding.
• Akoranga (learning), - We invest heavily in the continued learning and growth of our tangata (people) .
• Mahi tahi (collaboration and partnership) – we passionately pursue our purpose of making it easier for people to stay healthy and achieve equitable health outcomes for all. We work in collaboration and partnership with general practice, hapū, iwi, other health organisations and some of our services include smoking cessation, screening, mobile immunisation, before school check, extended care and school-based health services.
• Kawa whakaruruhau (cultural responsiveness) - we strive to uphold Te Tiriti o Waitangi and recognise the richness of our diverse workforce.
• Kaitiakitanga (Stewardship) - We’re not a typical Primary Health Organisation! We exist to make it easier for people to stay healthy, and you can see this in the work we do to simplify access to primary healthcare and address equity barriers.
• Haurora (health & wellbeing) - through flexible working, we offer our employees medical insurance, funeral cover, gifted leave, EAP services, and free flu vaccinations.

We’ve created an incredible working environment full of experienced and engaged people, and we’re looking for our next champion who identifies with our values to join us!

Mō tō mātou rōpū: About the team

Pinnacle has made an explicit commitment to Māori and our communities to improve equity of health and wellbeing, in accordance with Te Tiriti o Waitangi. We have also made an equity commitment to our Pasifika population.

Guided by a shift towards proactive care and with a focus on wellness, we think outside the box and we’re not afraid to innovate in our space! What we do each day is more than just a job, and that creates an energy which is contagious.

Visit www.pinnacle.co.nz to find out more about the Pinnacle group.

Applications close 2 September 2026.