Administrative Support Officer – Corrections Facility

JobSpace; Auckland; On-site; NZD 65,000 - 68,000; Full time

Job summary

Ara Poutama Aotearoa is seeking an Administration Officer at Mt Eden Corrections Facility. This full-time, permanent role involves reception, file processing, and urgent record management within a busy site.

You will support the management team and coordinate visits, liaising with external services. The ideal candidate will have proven office administration experience, strong computer skills (MS Office), and the ability to work as part of a collaborative team.

Qualifications

• Experience in office administration and front-desk duties.
• Ability to multitask and meet deadlines in a busy environment.
• Strong teamwork and collaboration across a site team.
• Respect for privacy and handling sensitive information with discretion.
• Proficiency with computer software and databases (Word, Outlook, Excel) and the ability to learn new systems.

Responsibilities

• Reception and phone duties, liaising with management and the public.
• Book visits for whanau with the men in our care.
• Liaise with partner organisations and services.
• Process files and record management to meet timelines.
• Set up meeting invites, take minutes, and record actions; communicate with stakeholders.
• Some lifting may be required; work as part of a team of up to 20 staff.

Skills

Office administration

Multitasking

Team player

Integrity and privacy

Microsoft Office

Tools

Microsoft Office

Job description

Ara Poutama Aotearoa is seeking an Administration Officer at Mt Eden Corrections Facility. This full-time, permanent role involves reception, file processing, and urgent record management within a busy site.

You will support the management team and coordinate visits, liaising with external services. The ideal candidate will have proven office administration experience, strong computer skills (MS Office), and the ability to work as part of a collaborative team.