Administration Officer - Hamilton

JobSpace; Hamilton; On-site; NZD 60,000 - 64,000; Full time

Job summary

Ara Poutama Aotearoa – Department of Corrections in Hamilton Central is seeking a dedicated Administration Officer to join our team. You will support the Community Corrections unit, handle a range of duties from reception to document preparation, and liaise with stakeholders in a fast-paced environment.

This full-time position operates Monday to Friday, 8:30am–5:00pm. The role emphasizes collaboration, accuracy, privacy, and strong customer service across diverse communities and partners.

Qualifications

• Good experience and knowledge of office administration.
• Resilience in changing environments and a pragmatic approach to problem solving.
• Ability to organise effectively, be adaptable, multi-task and meet deadlines.
• Excellent customer facing and communication skills.
• Strong team player capable of working across a dynamic administration team.
• Maintain privacy and handle sensitive information with integrity.
• Proficiency with computer software and databases including MS Office suite.

Responsibilities

• Reception and phone duties liaising with people in our care, whanau and stakeholders.
• Liaising with organisations and services we work with.
• Processing files.
• Preparing documents for court.
• Purchasing materials.
• Record management and ensuring timely documentation.
• Provide administration support across the site including meeting invites, minutes, and filing.

Skills

Office administration

Customer service

Communication skills

Team player

Multitasking

Adaptability

Problem solving

Privacy & confidentiality

MS Office

Tools

Microsoft Word

Outlook

Excel

Job description

Full-time, permanent position available Monday to Friday, 40 hours a week located in Hamilton Central. Do you have the enthusiasm, dedication, and the skills to become an Administration Officer within Ara Poutama Aotearoa, Department of Corrections? This could be just the opportunity you are looking for!

We are currently looking for a full-time, permanent Administration Officer to join our team at our Hamilton Hub. This is an opportunity to be part of a great organisation where you will support the Community Corrections team. This role will involve communicating directly with people in our care who are serving community sentences and working with our Probation Officers.

Other key responsibilities involve a wide range of administrative services including:

• Reception and phone duties including liaising with people in our care, their whanau and other stakeholders
• Liaising with organisations and services we work with
• Processing files
• Preparing documents for court
• Purchasing materials
• Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards
• Provide administration support across our site by setting up meeting invites, taking minutes, and recording actions, communicating with external stakeholders and filing

In this busy role you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines.

This is a full-time position, you will be working Monday to Friday, 8:30am to 5pm.

Skills and experience:

• Manaaki and respect for all that we deal with on a day-to-day basis
• Good experience and knowledge of office administration
• Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving
• The ability to organise effectively, be adaptable, multi-task and meet deadlines
• Excellent customer facing and communication skills
• The ability to be a strong team player who can work collaboratively across a dynamic team of administrators
• The ability to work with a wide range of people, from all walks of life, while maintaining a friendly and non-judgemental attitude
• A high level of integrity and the ability to maintain privacy while working with sensitive and personal information
• Good knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), with the ability to learn new systems quickly

You will need a full New Zealand Driver Licence for this role. Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.

Salary: The salary range for the job is $60,216- $63,789. Appointment and remuneration will reflect skills and experience relevant to the role.

About us: Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy. We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.