Administration Officer - Dunedin

CGR Services; Otago; On-site; NZD 61,000 - 65,000; Full time

Benefits offered by this job

Ongoing learning and development

Employee assistance and wellbeing

Retail and travel discounts

Contribution to positive outcomes forอ

Job summary

Ara Poutama Aotearoa – Department of Corrections in Dunedin is seeking an Administration Officer for a full-time, permanent role. You will provide essential admin support to Probation Officers and frontline staff and act as the first point of contact for people serving community-based sentences and other stakeholders.

The role operates Monday to Friday, 8.30am–5pm, and requires strong communication, organisation, and multi-tasking skills with a focus on confidentiality and professionalism.

Qualifications

• Proven administration experience and strong customer service skills.
• Excellent communication, organisation, and relationship-building abilities.
• Ability to manage competing priorities in a busy environment.
• Collaborative and adaptable approach when working with diverse backgrounds.
• High attention to detail and handle sensitive information with integrity.
• Proficiency with Microsoft Office and confidence to learn new systems.
• Full New Zealand Driver Licence.

Responsibilities

• Provide essential administrative support to Probation Officers and frontline staff.
• Be the first point of contact for people serving community-based sentences, the public, service providers and stakeholders.
• Keep the Service Centre running smoothly in a fast-paced environment.
• Support colleagues across a busy Corrections site with professional, customer-focused service.

Skills

Administration

Customer service

Communication

Organisation

Relationship-building

Prioritisation

Attention to detail

MS Office

Driver licence

Tools

Microsoft Office

Job description

“Mā te mahi tahi ka ea ngā mahi – Through working together, the work is accomplished”

• Help reduce re-offending and build safer communities.
• Be the first point of contact in a busy Community Corrections site.
• Enjoy a full-time role within a supportive, values-led team.

Mō te tūnga | About the role

We have an exciting opportunity for an Administration Officer to join our Community Corrections team in Dunedin. This is a busy and rewarding full-time role where you'll provide essential administrative support to Probation Officers and frontline staff while helping to keep the Service Centre running smoothly. You'll be the first point of contact for people serving community-based sentences, members of the public, service providers, and internal and external stakeholders. No two days are the same, and you'll enjoy a varied role supporting the Department's goal of reducing re-offending and creating safer communities. This role will suit someone who enjoys working with people, thrives in a fast-paced environment, and can confidently manage multiple priorities while maintaining a high level of professionalism. This role work between the days and hours of Monday to Friday 8.30am-5pm and is a full time, permanent position.

Mōu | About you

We are looking for a professional, reliable, and people-focused team member who brings:

• Proven administration experience and strong customer service skills.
• Excellent communication, organisation, and relationship-building abilities.
• The ability to manage competing priorities in a busy environment.
• A collaborative and adaptable approach when working with people from diverse backgrounds.
• High attention to detail and the ability to manage sensitive information with integrity.
• Proficiency in Microsoft Office (Word, Outlook, Excel, and PowerPoint) and confidence learning new systems.
• A full New Zealand Driver Licence.

Ngā pūkenga me ngā wheako | Skills and experience

• Proven experience in office or administrative roles.
• You will have front facing experience managing a range of complex people in a reception/customer service environment.
• Strong communication and relationship-building skills.
• Ability to manage competing priorities and meet deadlines.
• High attention to detail and accurate record-keeping.
• Confidence learning and using administrative systems and software.

Ngā painga | The benefits

The salary range for this position is $61,086 - $64,659 per annum. Appointment and remuneration will reflect skills and experience relevant to the role.

In addition to the above, we offer:

• Ongoing learning and development opportunities.
• Access to employee assistance and wellbeing initiatives.
• A wide range of retail and travel discounts.
• The opportunity to contribute to positive outcomes for individuals, whānau, and communities.

Mō mātou | About us

Join Ara Poutama Aotearoa – Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and addressing the over-representation of Māori in the correctional system. We are a values-led organisation guided by the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships). We value inclusion and diversity across our workforce and are committed to a recruitment process that is fair and accessible. If you require any reasonable accommodations, we encourage you to discuss these with us.

Applications close on: Friday 25th September 2026.