Administration Officer - Dunedin

JobSpace; Dunedin; On-site; NZD 61,000 - 65,000; Full time

Benefits offered by this job

Employee assistance program

Wellbeing initiatives

Retail and travel discounts

Job summary

Ara Poutama Aotearoa - Department of Corrections in Dunedin is seeking an Administration Officer to provide essential administrative support to Probation Officers and frontline staff. You will be the first point of contact for offenders, the public and service providers, helping the Service Centre run smoothly.

The role requires proven admin experience, strong customer service, excellent communication, organisation, and the ability to manage multiple priorities with integrity and discretion.

Qualifications

• Proven administration experience and strong customer service skills.
• Excellent communication, organisation and relationship-building abilities.
• Ability to manage competing priorities with integrity and discretion.
• Proficiency in Microsoft Office and a full NZ Driver Licence.

Responsibilities

• Provide essential administrative support to Probation Officers and frontline staff.
• Be the first point of contact for people served and stakeholders.
• Help keep the Service Centre running smoothly and maintain records.
• Manage multiple priorities in a fast-paced environment with professionalism.

Skills

Administration

Customer service

Communication

Organisation

Relationship-building

Prioritisation

Attention to detail

Discretion

Microsoft Office

NZ Driver Licence

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Through working together, the work is accomplished. Help reduce re-offending and build safer communities. Be the first point of contact in a busy Community Corrections site. Enjoy a full-time role within a supportive, values-led team.

We have an exciting opportunity for an Administration Officer to join our Community Corrections team in Dunedin. This is a busy and rewarding full-time role where you'll provide essential administrative support to Probation Officers and frontline staff while helping to keep the Service Centre running smoothly. You'll be the first point of contact for people serving community-based sentences, members of the public, service providers, and internal and external stakeholders. No two days are the same, and you'll enjoy a varied role supporting the Department's goal of reducing re-offending and creating safer communities. This role will suit someone who enjoys working with people, thrives in a fast-paced environment, and can confidently manage multiple priorities while maintaining a high level of professionalism. This role works between the days and hours of Monday to Friday 8.30am-5pm and is a full time, permanent position.

We are looking for a professional, reliable, and people-focused team member who brings: proven administration experience and strong customer service skills. Excellent communication, organisation, and relationship-building abilities. The ability to manage competing priorities in a busy environment. A collaborative and adaptable approach when working with people from diverse backgrounds. High attention to detail and the ability to manage sensitive information with integrity. Proficiency in Microsoft Office (Word, Outlook, Excel, and PowerPoint) and confidence learning new systems. A full New Zealand Driver Licence.

The salary range for this position is $61,086 - $64,659 per annum. Appointment and remuneration will reflect skills and experience relevant to the role. In addition to the above, we offer ongoing learning and development opportunities. The opportunity to contribute to positive outcomes for individuals, whānau, and communities.

• Access to employee assistance and wellbeing initiatives.
• A wide range of retail and travel discounts.

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and addressing the over-representation of Māori in the correctional system. We are a values-led organisation guided by the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships). We value inclusion and diversity across our workforce and are committed to a recruitment process that is fair and accessible. If you require any reasonable accommodations, we encourage you to discuss these with us.

Applications close on: Friday 25th September 2026. For any questions or to learn more, contact ***************@corrections.govt.nz or visit careers.corrections.govt.nz.