Administration Officer

Aotearoa New Zealand Association of Social Workers; Queenstown; On-site; NZD 61,000 - 65,000; Part time

Benefits offered by this job

Learning and development

Employee assistance program

Retail and travel discounts

Work-life balance

Job summary

Ara Poutama Aotearoa - Department of Corrections in Queenstown invites applications for an Administration Officer on a 20-hour, three-day week. You’ll provide essential administrative support to Probation Officers and frontline staff while helping to keep the Service Centre running smoothly.

This role suits someone who enjoys working with people, thrives in a fast-paced environment, and can confidently manage competing priorities with integrity.

Qualifications

• Proven administration experience and strong customer service skills.
• Excellent communication, organisation, and relationship-building abilities.
• Ability to manage competing priorities in a busy environment.
• High attention to detail and accurate record-keeping.
• Confidence learning and using administrative systems and software.
• Proficiency in Microsoft Office and ability to learn new systems.

Responsibilities

• Provide essential administrative support to Probation Officers and frontline staff.
• Be the first point of contact for people in the Community Corrections site.
• Support the Service Centre to run smoothly and manage multiple priorities.
• Maintain professionalism and confidentiality with sensitive information.

Skills

Admin experience

Communication skills

Relationship-building

Prioritization

Attention to detail

Office proficiency

Tools

Microsoft Office

Driver Licence

Job description

Administration Officer - Queenstown (Part-time)

"Mā te mahi tahi ka ea ŋċ mahi - Through working together, the work is accomplished"

• Enjoy work-life balance in a 20-hour, three-day work week
• Be the first point of contact in a busy Community Corrections site
• Join a supportive, values-led team in beautiful Queenstown

Mŋ te tūnga | About the role

We have an exciting opportunity for an Administration Officer to join our Community Corrections team in Queenstown. This is a busy and rewarding part-time role where you'll provide essential administrative support to Probation Officers and frontline staff while helping to keep the Service Centre running smoothly.

You'll be the first point of contact for people serving community-based sentences, members of the public, service providers, and internal and external stakeholders. No two days are the same, and you'll enjoy a varied role supporting the Department's goal of reducing re-offending and creating safer communities.

This role will suit someone who enjoys working with people, thrives in a fast-paced environment, and can confidently manage multiple priorities while maintaining a high level of professionalism.

This part-time role is 20 hours per week, with hours worked on Monday (8:30am-5:00pm) Tuesday and Thursday (8:30am-3:00pm).

We are looking for a professional, reliable, and people-focused team member who brings:

• Proven administration experience and strong customer service skills.
• Excellent communication, organisation, and relationship-building abilities.
• The ability to manage competing priorities in a busy environment.
• A collaborative and adaptable approach when working with people from diverse backgrounds.
• High attention to detail and the ability to manage sensitive information with integrity.
• Proficiency in Microsoft Office (Word, Outlook, Excel, and PowerPoint) and confidence learning new systems.
• A full New Zealand Driver Licence.

If you're ready to bring your skills to a rewarding role that supports safer communities, we'd love to hear from you.

• Proven experience in office or administrative roles.
• Strong communication and relationship-building skills.
• Ability to manage competing priorities and meet deadlines.
• High attention to detail and accurate record-keeping.
• Confidence learning and using administrative systems and software.

The salary range for this position is $61,086 - $64,659 per annum (pro rata). Appointment and remuneration will reflect skills and experience relevant to the role.

In addition to the above, we offer:

• Ongoing learning and development opportunities.
• Access to employee assistance and wellbeing initiatives.
• A wide range of retail and travel discounts.
• The opportunity to contribute to positive outcomes for individuals, wh\u010Had, and communities.

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and wh\u010Had (relationships) to guide our work and achieve the goals of our Hŋkai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Applications close on: Tuesday 10th August 2026

We’re a team of over 10,000 people working in prisons and communities across Aotearoa. Our job is to keep people safe and help those we manage make positive changes that last. Most of us work on the frontline as corrections officers, probation officers, case managers, nurses, instructors, programme facilitators, psychologists, and community work supervisors – supported by many others behind the scenes.

We’re a team of over 10,000 people working in prisons and communities across Aotearoa. Our job is to keep people safe and help those we manage make positive changes that last. Most of us work on the frontline as corrections officers, probation officers, case managers, nurses, instructors, programme facilitators, psychologists, and community work supervisors – supported by many others behind the scenes.