Account Manager

Carters; Papakura; On-site; NZD 90,000 - 110,000; Full time

Benefits offered by this job

Base salary + incentives

Company vehicle

Laptop & mobile

Health insurance

Training & development

Staff discounts

Job summary

CARTERS Papakura is seeking an Account Manager to grow a portfolio of trade customers across Auckland's residential building market. You will spend most of your time on site with builders, contractors and developers, ensuring CARTERS provides what they need when they need it.

You will manage call cycles, nurture new business, coordinate stock and pricing with internal teams, and drive Frame/Truss sales from estimate to production, while building strong supplier relationships.

Qualifications

• Sales or account management experience; building or trade industry experience is a plus.
• Strong organisational skills to manage a busy call cycle and schedule.
• Confidence in identifying and acting on new opportunities in the market.
• Collaborative, problem-solving approach when plans change.

Responsibilities

• Manage your own call cycle, visiting sites to identify opportunities and understand upcoming builds.
• Proactively develop new business through networking and relationships in the local trade community.
• Link between customers and internal teams on stock, delivery timing, and pricing; resolve issues early.
• Manage the sales process for Frame and Truss Manufacturing from estimate through to production.
• Build supplier relationships to assemble complete solutions for customer builds.

Skills

Sales/account management

Organisational skills

Opportunity identification

Collaborative problem solving

Job description

For over 150 years, CARTERS has supplied the materials and expertise behind New Zealand's homes, buildings, and trade careers. We're one of the country's largest suppliers of building materials to the residential and commercial construction sector, with a national branch network and a reputation built on backing our trade customers to get the job done.

About the role

As an Account Manager, based at CARTERS Papakura, you'll manage and grow a portfolio of trade customers across Auckland's residential building sector. Most of your week will be spent out of the office: on site, in front of customers - a mix of medium to large scale Residential builders, contractors and developers, understanding their projects and making sure CARTERS has exactly what they need, when they need it.

Day to day, you'll:

• Manage your own call cycle, visiting sites to identify opportunities and understand upcoming builds
• Proactively develop new business through networking and relationship-building in the local trade community
• Act as the link between customers and our internal teams on stock, delivery timing, and pricing — resolving issues before they become problems
• Manage the sales process for Frame and Truss Manufacturing, from initial estimate through to production
• Build supplier relationships that let you put together complete solutions for customer builds

About you

We're looking for someone who builds genuine trust with customers and backs that up with strong follow-through. You'll likely have:

• A track record in sales or account/relationship management (building or trade industry experience is a plus, not a requirement)
• Strong organisational skills — you can run a busy call cycle and still chase new business
• Confidence identifying and acting on new opportunities in the market
• A collaborative, problem-solving approach when things don't go to plan

What we offer

• Competitive base salary + incentives, company vehicle, laptop and mobile
• 7.5% benefits package: superannuation savings scheme, life & disability insurance
• Southern Cross Health Insurance fully paid by us
• Structured training, development, and clear pathways into more senior roles
• Staff buying privileges across all CARTERS stores
• A supportive, down-to-earth team environment