Account Manager

Bidvest New Zealand Limited; New Zealand; On-site; NZD 70,000 - 95,000; Full time

Job summary

Bidfood is seeking an Account Manager to be the face of Bidfood in Queenstown and surrounding areas. You will cultivate relationships with tourism operators, hotels, restaurants, cafés, and more, inspiring menus and resolving issues while maintaining Bidfood's professional vibe.

Successful candidates will have account management or sales experience in food or beverage, superb communication, resilience, negotiation skills, and the ability to thrive in a fast-paced environment; a passion for food

Qualifications

• Proven experience in account management or sales, preferably in the food or alcohol industry.
• Excellent communication and interpersonal skills.
• Resilience to handle challenging customer interactions and maintain composure under pressure.
• Strong negotiation and problem-solving abilities.
• Ability to thrive in a fast-paced, ever-changing environment.
• Passion for food and a desire to share that passion with others.

Responsibilities

• Manage and grow a range of hospitality and foodservice accounts.
• Build strong, long-term relationships with customers and act as their primary point of contact.
• Identify opportunities to increase sales through product recommendations and sales analysis.
• Collaborate with different departments including procurement, distribution and customer service to ensure product availability, timely delivery and great communication.
• Resolve customer issues efficiently and professionally.
• Monitor market trends in the food market to identify growth opportunities.
• Achieve sales targets while maintaining strong customer satisfaction.
• Maintain accurate customer records and sales reporting.

Skills

Account management

Sales

Hospitality

Negotiation

Communication

Analytical

Job description

As an Account Manager, you'll be the face of Bidfood, building strong relationships with our customers which include tourism operators, hotels, restaurants, cafés, hospitals, ski fields, schools and so much more across the wider Southern Lakes area. You'll be the go-to person for all their needs, from inspiring new menu ideas to resolving issues, all while maintaining our Bidfood's professional and fun vibe. You'll need to be highly organized, resilient and demonstrate excellent oral and written communication skills along with initiative and the ability to work independently.

Key Responsibilities:

• Manage and grow a range of hospitality and foodservice accounts.
• Build strong, long-term relationships with customers and act as their primary point of contact.
• Identify opportunities to increase sales through product recommendations and sales analysis.
• Collaborate with different departments including procurement, distribution and customer service to ensure product availability, timely delivery and great communication.
• Resolve customer issues efficiently and professionally.
• Monitor market trends in the food market to identify growth opportunities.
• Achieve sales targets while maintaining strong customer satisfaction.
• Maintain accurate customer records and sales reporting.

We are looking for someone with:

• Experience in account management, sales or hospitality, preferably in the food or alcohol industry.
• Excellent communication and interpersonal skills.
• Resilience to handle challenging customer interactions and maintain composure under pressure.
• Strong negotiation and problem-solving abilities.
• Ability to thrive in a fast-paced, ever-changing environment.
• Passion for food and Wine and a desire to share that passion with others.

In addition to competitive compensation and benefits, you'll have the opportunity to work with a team of like-minded individuals who are passionate about what they do.

We are looking for someone with a long-term commitment to Queenstown. You must also be a New Zealand or Australian citizen or have permanent residency status and have a full, clean Drivers License to be considered for this role.

Skills & Experience

Qualifications:

• Proven experience in account management or sales, preferably in the food or alcohol industry.
• Excellent communication and interpersonal skills.
• Resilience to handle challenging customer interactions and maintain composure under pressure.
• Strong negotiation and problem-solving abilities.
• Ability to thrive in a fast-paced, ever-changing environment.
• Passion for food and a desire to share that passion with others.