Account Manager

Service Foods LTD.; Bay of Islands-Whangaroa Community; Hybrid; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary plus incentive

Company vehicle

Mobile phone and tools

Career development opportunities

Inclusive team culture

Staff purchasing benefits

Habit Health EAP

Job summary

Service Foods Ltd in Auckland is seeking an Account Manager to join the Auckland Regional Sales Team and grow our presence across North Auckland. This dynamic, customer-facing role focuses on building trusted partnerships with hospitality operators and food service customers while on the road.

You will spend time visiting customers and collaborating from our Māngere office, reporting to the Sales Manager, Auckland Regional Sales.

Qualifications

• Proven sales experience in food service, FMCG, hospitality or related industry.
• Strong relationship-building, communication, and negotiation skills.
• Experience managing a sales territory and achieving growth targets.
• Proficiency with Microsoft Office applications.
• Experience using Tableau, Salesforce CRM or similar CRM systems.

Responsibilities

• Manage and grow a portfolio of existing customer accounts.
• Identify, prospect, and convert new business opportunities in North Auckland.
• Build and maintain strong relationships across food service, hospitality and local business sectors.
• Maintain an effective call cycle to deliver exceptional customer service.
• Negotiate and close sales opportunities while achieving growth targets.
• Collaborate with Procurement and Warehouse teams to align supply with customer demand.
• Develop innovative and tailored solutions to meet customer needs.
• Represent Service Foods professionally within the region.

Skills

Proven sales experience

Relationship-building

Negotiation skills

Microsoft Office proficiency

Tableau / CRM experience

Knowledge of North Shore

Self-motivated

Education

Tertiary qualification (preferred)

Tools

Tableau

Salesforce CRM

Job description

Thank you for your interest in this position.

We have received your application from Indeed, so the first step of your application is complete.

To finish your application we will email you further details.

Account Manager

Grow your career with a company that values innovation,whanaungatanga (relationships), and excellence.

We’re seeking a driven and experienced Sales Account Managerto join our Auckland Regional Sales Team and help grow our presence acrossNorth Auckland.

About Us
At Service Foods, we are passionate about delivering exceptional service andpremium-quality products to New Zealand’s food service and hospitalityindustry. As the country’s largest privately owned and operated, fullyintegrated food distribution business, we proudly supply customers from the FarNorth to the Deep South.

We’re more than just a business. We’re a whānau. We foster adynamic and inclusive workplace where ideas are valued, success is celebrated,and professional growth is supported.

What We Offer

• Competitivebase salary plus performance-based incentives
• Companyvehicle, mobile phone, and all the tools you need to succeed
• Careerdevelopment opportunities within a fast-growing, future-focusedorganisation
• Asupportive, collaborative, and inclusive team culture
• Theopportunity to make a genuine impact across your territory and localcommunities
• Staffpurchasing benefits across our product range
• Accessto Habit Health Employee Assistance Programme (EAP) services for you andyour family

The Role
This is a dynamic, customer-facing role ideal for someone who enjoys being onthe road, building trusted partnerships, and creating meaningful customerconnections. You will be the key link between our customers and Service Foods,ensuring their needs are understood, supported, and exceeded.

Your territory will primarily coverNorth Auckland and Hibiscus Coast. The role has a particular focus ongrowing and strengthening relationships within the North Shore businesscommunity and with hospitality operators throughout the region.

While the majority of your time will be spent visitingcustomers, you will also spend regular time in our Māngere office collaboratingwith colleagues, contributing to team initiatives, and managing theadministrative aspects of your portfolio. This role reports to the SalesManager, Auckland Regional Sales.

Key Responsibilities

• Manageand grow a portfolio of existing customer accounts
• Identify,prospect, and convert new business opportunities throughout North Auckland
• Buildand maintain strong relationships across the food service, hospitality,and local business sectors
• Maintainan effective call cycle to deliver exceptional customer service
• Negotiateand close sales opportunities while consistently achieving growth targets
• Collaborateclosely with Procurement and Warehouse teams to align supply with customerdemand
• Developinnovative and tailored solutions that meet customer needs
• RepresentService Foods professionally and positively within the region

About You
You’re a confident communicator who thrives on building long-term customerrelationships. You enjoy working autonomously, have a commercial mindset, andare motivated by achieving results.

You’ll Bring

• Provensales experience, preferably within the food service, FMCG, hospitality,or a related industry
• Strongrelationship-building, communication, and negotiation skills
• Demonstratedsuccess managing a sales territory and achieving growth targets
• Proficiencyin Microsoft Office applications
• Experienceusing Tableau, Salesforce CRM or a similar customer relationshipmanagement system (advantageous)
• Knowledgeof the North Shore business community and food service sector(advantageous)
• Theability to build authentic, long-term relationships with hospitalitybusinesses throughout the North Auckland region (highly regarded)
• Aself-motivated, proactive, and customer-focused approach
• Strongorganisational and time management skills, with the ability to workindependently
• Atertiary qualification (preferred)
• Preferablybased on the Hibiscus Coast, North Auckland or surrounding areas.

Working With Us
Our values of Creativity, Resilience, Inclusivity, Collaboration, Work Ethic,and Humility are at the heart of everything we do.

Service Foods celebrates the diversity of Aotearoa and iscommitted to creating a workplace where everyone is welcomed, respected, andempowered to bring their authentic selves to work.

Requirements

• NewZealand citizenship, residency, or a valid work visa
• Successfulcompletion of reference checks, Ministry of Justice and ACC checks
• Pre-employmentdrug and alcohol screening

Join Service Foods and help us grow stronger connectionsacross North Auckland and beyond.