US-Based IT Support Specialist — Grow in Tech & Systems

Woopel; Norway; On-site; NOK 100,000 - 136,000; Full time

Job summary

Woopel in the United States is seeking an IT Support Specialist to provide frontline technical help for computer users, covering hardware, software, networks and peripherals.

This entry-level role offers an initial monthly salary of $1,100, requires a Bachelor's in CS or related field (or equivalent), and favors strong communication and problem-solving skills.

Candidates must be eligible to work in the US and be prepared to work on-site in a fast-paced environment.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Experience in IT support is a plus but not required.
• Strong knowledge of hardware, software, networks and peripherals.
• Familiarity with Windows operating systems.

Responsibilities

• Provide technical support and assistance to computer users via phone, email, or in-person
• Troubleshoot hardware, software, network, and peripheral device issues
• Install and configure computer systems and applications
• Maintain documentation of all support activities
• Collaborate with other IT team members to resolve complex issues
• Conduct regular system maintenance and updates
• Keep abreast of new technologies and recommend upgrades or improvements as needed
• Ensure data security by implementing proper backup procedures
• Train new employees on company's computer systems and procedures

Skills

Windows OS

Troubleshooting

Communication skills

Time management

Teamwork

Independence

Education

Bachelor's degree in Computer Science or related field

Job description

Woopel in the United States is seeking an IT Support Specialist to provide frontline technical help for computer users, covering hardware, software, networks and peripherals.

This entry-level role offers an initial monthly salary of $1,100, requires a Bachelor's in CS or related field (or equivalent), and favors strong communication and problem-solving skills.

Candidates must be eligible to work in the US and be prepared to work on-site in a fast-paced environment.