IT Support Specialist

Woopel; Norway; On-site; NOK 100,000 - 136,000; Full time

Job summary

Woopel in the United States is seeking an IT Support Specialist to provide frontline technical help for computer users, covering hardware, software, networks and peripherals.

This entry-level role offers an initial monthly salary of $1,100, requires a Bachelor's in CS or related field (or equivalent), and favors strong communication and problem-solving skills.

Candidates must be eligible to work in the US and be prepared to work on-site in a fast-paced environment.

Qualifications

• Bachelor's degree in Computer Science or related field preferred.
• Experience in IT support is a plus but not required.
• Strong knowledge of hardware, software, networks and peripherals.
• Familiarity with Windows operating systems.

Responsibilities

• Provide technical support and assistance to computer users via phone, email, or in-person
• Troubleshoot hardware, software, network, and peripheral device issues
• Install and configure computer systems and applications
• Maintain documentation of all support activities
• Collaborate with other IT team members to resolve complex issues
• Conduct regular system maintenance and updates
• Keep abreast of new technologies and recommend upgrades or improvements as needed
• Ensure data security by implementing proper backup procedures
• Train new employees on company's computer systems and procedures

Skills

Windows OS

Troubleshooting

Communication skills

Time management

Teamwork

Independence

Education

Bachelor's degree in Computer Science or related field

Job description

Computer Support Specialists vacancy in Us Norway

IT Support Specialist

As an IT Support Specialist, you will be responsible for providing technical support and assistance to computer users in a fast-paced and dynamic environment. Your main objective will be to ensure the smooth operation of all computer systems, including hardware, software, networks, and peripheral devices.

You will be based in the United States and will need to have your own visa and accommodation arrangements.

Responsibilities

• Provide technical support and assistance to computer users via phone, email, or in-person
• Troubleshoot hardware, software, network, and peripheral device issues
• Install and configure computer systems and applications
• Maintain documentation of all support activities
• Collaborate with other IT team members to resolve complex issues
• Conduct regular system maintenance and updates
• Keep abreast of new technologies and recommend upgrades or improvements as needed
• Ensure data security by implementing proper backup procedures
• Train new employees on company's computer systems and procedures

Requirements

• Bachelor's degree in Computer Science or related field preferred
• Previous experience in a similar role preferred but not required
• Strong knowledge of computer hardware, software, networks, and peripherals
• Familiarity with Windows operating systems
• Ability to troubleshoot complex technical issues
• Excellent communication skills
• Good time management skills
• Ability to work independently as well as part of a team

Salary: $1100 per month (without accommodation)

Location: United States (own visa required)

We welcome applicants from all nationalities who meet the above requirements. This is an entry-level position suitable for fresh graduates looking to gain experience in the field of IT support. If you are passionate about technology and have a strong desire to learn and grow in a fast-paced environment, we encourage you to apply for this role.