Computer Support Specialist

Guardian Secure Services; Norway; On-site; NOK 91,000 - 123,000; Full time

Benefits offered by this job

Accommodation

Job summary

Guardian Secure Services is seeking a Computer Support Specialist to assist users with hardware, software, and network issues in a US-based environment. The role involves diagnosing problems, installing hardware and software, and maintaining documentation.

Strong communication and problem-solving skills are essential, along with a willingness to learn new technologies. The position offers exposure to diverse systems, collaboration with IT colleagues, and opportunities for professional growth

Qualifications

• High school diploma or GED; some employers may prefer related degree
• Proven experience as a computer support specialist or similar role
• In-depth knowledge of Windows and Mac OS
• Familiarity with Microsoft Office suite
• Proficient in troubleshooting hardware, software, and networking
• Excellent communication skills and ability to explain concepts simply
• Strong problem-solving skills
• Ability to work independently and in a team
• Willingness to continuously learn new technologies

Responsibilities

• Provide technical support to users with hardware, software, and network issues
• Diagnose and troubleshoot problems remotely or in person
• Install and configure new hardware, software, and peripherals
• Maintain and update system documentation and knowledge base
• Collaborate with IT professionals to resolve complex issues
• Train users on how to use new hardware or software
• Monitor system performance and troubleshoot issues
• Ensure data security with backups and virus protection
• Keep up-to-date with technology trends and products

Skills

Windows OS

Mac OS

Microsoft Office

Troubleshooting

Communication

Problem-solving

Independent work

Team collaboration

Learning mindset

Education

High school diploma or GED

Job description

Computer Support Specialists vacancy in Us Norway

Computer Support Specialist

A computer support specialist is responsible for providing technical assistance and guidance to individuals and organizations in need of computer-related help. They are also responsible for maintaining and troubleshooting computer systems, peripherals, and software.

Key Responsibilities

• Provide technical support to users experiencing computer problems, including hardware, software, and network issues
• Diagnose and troubleshoot technical problems remotely or in person
• Install and configure new hardware, software, and peripheral devices
• Maintain and update system documentation and knowledge base
• Collaborate with other IT professionals to resolve complex issues
• Train users on how to use new hardware or software
• Monitor system performance and troubleshoot any issues that arise
• Ensure data security by implementing appropriate measures such as data backups and virus protection
• Keep up-to-date with the latest technology trends, products, and services

Requirements

• Minimum of a high school diploma or GED; some employers may prefer a degree in a related field
• Proven experience as a computer support specialist or similar role
• In-depth knowledge of various operating systems (Windows, Mac OS)
• Familiarity with common software applications (Microsoft Office suite)
• Proficient in troubleshooting hardware, software, network connectivity issues
• Excellent communication skills with the ability to explain technical concepts in simple terms
• Strong problem-solving skills
• Ability to work independently as well as in a team
• Willingness to continuously learn new technologies

Salary

The starting salary for this position is $1000 per month.

• Additional benefits such as accommodation may be provided depending on the employer.

Location

This job is located in the United States. Candidates must be legally authorized to work in the US without sponsorship.

We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity, disability, age, veteran status, or other protected status.

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