IT Support Specialist: Fast-Paced Tech Troubleshooter

Pixel Innovations; Norway; On-site; NOK 103,000 - 172,000; Full time

Job summary

Pixel Innovations is seeking an IT Support Specialist to join the team in the US. The role involves providing technical support, troubleshooting hardware and software, and configuring computer systems.

This full-time position offers a starting salary of 1,600 USD per month and requires strong communication and problem-solving skills. Applicants should have a Bachelor's degree in Computer Science or related field (or equivalent experience) and be able to work independently or in a team.

Qualifications

• Bachelor's degree in Computer Science or related field (or equivalent experience).
• Strong knowledge of computer hardware, software, and network systems.
• Excellent problem-solving skills and ability to troubleshoot technical issues.
• Customer service-oriented mindset with strong communication skills.
• Ability to work independently as well as in a team environment.
• Biometric passport or US citizenship is preferred for security clearance purposes.

Responsibilities

• Respond to client inquiries and provide technical support via phone, email, or remote access tools.
• Troubleshoot hardware, software, and network issues.
• Install and configure computer systems and applications.
• Maintain accurate records of all support interactions.
• Collaborate with other members of the IT team to resolve complex technical issues.

Skills

Customer service oriented

Strong communication

Independent worker

Team collaboration

Education

Bachelor's degree in Computer Science

Tools

N/A

Job description

Pixel Innovations is seeking an IT Support Specialist to join the team in the US. The role involves providing technical support, troubleshooting hardware and software, and configuring computer systems.

This full-time position offers a starting salary of 1,600 USD per month and requires strong communication and problem-solving skills. Applicants should have a Bachelor's degree in Computer Science or related field (or equivalent experience) and be able to work independently or in a team.