IT Support Specialist

PrimeForge Manufacturing; Norway; On-site; NOK 137,000 - 164,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid time off

Opportunities for professional growth

Relocation assistance

Job summary

PrimeForge Manufacturing in the US is seeking a skilled IT Support Specialist to join our team. You will troubleshoot hardware, software, and network issues, install and configure systems, and respond to customer inquiries with timely solutions.

This full-time role offers a monthly salary of $1,400, with visa support and relocation assistance for qualified candidates. Candidates should have Windows and Mac proficiency, strong communication skills, and a passion for excellent customer service.

Qualifications

• Proven experience as an IT Support Specialist or similar role.
• Knowledge of Windows and Mac operating systems, with basic network troubleshooting.
• Familiarity with Microsoft Office Suite.
• Strong communication skills, both written and verbal.
• Bachelor's degree in CS or related field preferred; relevant certifications are a plus.

Responsibilities

• Provide technical support and troubleshooting for hardware, software, and network issues
• Install and configure computer systems, applications, and peripherals
• Respond to customer inquiries and provide timely solutions to technical problems
• Maintain accurate records of customer interactions and issue resolutions
• Collaborate with team members to identify areas for improvement and implement solutions
• Stay up-to-date on the latest technology trends and advancements

Skills

IT Support

Windows/macOS troubleshooting

Customer service

Communication skills

Independent and team work

Problem solving

Education

Bachelor's degree in Computer Science or related field

Certifications (A+, Network+, or MCP)

Tools

Microsoft Office Suite

Network troubleshooting

Hardware/Software installation

Job description

Computer Support Specialists vacancy in Us Norway

IT Support Specialist

Location: USA (candidates from any nationality or location with appropriate work authorization are welcome to apply)

Salary: $1400 per month, without accommodation (accommodation can be arranged at an additional cost)

Visa and ticket: Provided by company

We are looking for a skilled IT Support Specialist to join our team in the USA. The ideal candidate will have a strong background in computer support and troubleshooting, with a passion for providing exceptional customer service. This is a full-time position, with a monthly salary of $1400.

Responsibilities

• Provide technical support and troubleshooting for hardware, software, and network issues
• Install and configure computer systems, applications, and peripherals
• Respond to customer inquiries and provide timely solutions to technical problems
• Maintain accurate records of customer interactions and issue resolutions
• Collaborate with team members to identify areas for improvement and implement solutions
• Stay up-to-date on the latest technology trends and advancements

Requirements

• Proven experience as an IT Support Specialist or similar role
• Knowledge of Windows and Mac operating systems, as well as basic network troubleshooting
• Familiarity with common software applications such as Microsoft Office Suite
• Strong communication skills, both written and verbal
• Excellent problem-solving abilities
• Ability to work independently as well as collaboratively in a team environment
• Bachelor's degree in Computer Science or related field preferred
• Relevant certifications (such as A+, Network+, or Microsoft Certified Professional) are a plus

Benefits

• Comprehensive health insurance coverage
• Paid time off
• Opportunities for professional growth and development
• Relocation assistance for qualified candidates

If you are passionate about technology and enjoy helping others with their technical issues, we would love to hear from you!