Technical Specialist, Local IT Support — Trondheim

Statkraft; Trondheim; On-site; NOK 700,000 - 900,000; Full time

Benefits offered by this job

Unlimited learning opportunities

Global IT network

Pride in saving the planet

Flexible working solutions

Competitive terms of employment

Job summary

Statkraft in Trondheim seeks a Technical Specialist to join Local Technical Support within Infrastructure Operations. You will provide Level 2 local IT support to offices and users.

In a 24/7 Operations Centre, you will resolve incidents, support projects, and contribute to ongoing improvements of workplace technology for 500+ employees.

You report to the Manager Infrastructure Support and must communicate in Norwegian and English, with willingness to travel to Trondheim sites.

Qualifications

• Service orientated and professional
• Experience operating Windows clients, servers, network components, printers and video conferencing systems
• Knowledge of IT process management framework, preferably ITIL
• Quick learner who likes to work independently
• Self-driven and energetic, able to perform under pressure
• Excellent communication skills in Norwegian and English—written and spoken
• Willingness and ability to travel regularly to Statkraft locations in the Trondheim region and other sites
• Driving licence

Responsibilities

• Handle issues requiring local physical presence and be available for users needing IT support
• Handle and coordinate Events, Incidents, Service requests and Changes related to the local IT environment
• Provide desktop swap-out, Level 2 hardware and system software support across devices
• Provide technical support for special events such as annual meetings, board meetings, training sessions for internal/external end users
• Work as a Hand & Eye support for remote L2/L3 teams

Skills

IT support

Windows/Servers/Network

ITIL knowledge

Fast learner

Self-driven

Bilingual English/Norwegian

Travel willingness

Driving licence

Job description

Statkraft in Trondheim seeks a Technical Specialist to join Local Technical Support within Infrastructure Operations. You will provide Level 2 local IT support to offices and users.

In a 24/7 Operations Centre, you will resolve incidents, support projects, and contribute to ongoing improvements of workplace technology for 500+ employees.

You report to the Manager Infrastructure Support and must communicate in Norwegian and English, with willingness to travel to Trondheim sites.