Service Engineer

Support Revolution; Oslo; On-site; NOK 500,000 - 600,000; Full time

Benefits offered by this job

Competitive monthly salary

Permanent employment contract

Pension scheme

Training opportunities

Good working atmosphere

Job summary

A leading IT support company in Oslo is seeking a Service Engineer to handle 1st and 2nd line support. Ideal candidates will have an MBO4 degree in IT or equivalent experience, exhibit excellent communication skills in Dutch and English, and have problem-solving abilities. The role involves frequent interaction with customers across diverse cultures, and occasional travel is required. A permanent contract with competitive salary and benefits is offered.

Qualifications

• Completed MBO4 degree towards IT or comparable level.
• Experience in 1st and 2nd line support/helpdesk.
• Possession of a driving license (B).

Responsibilities

• Accept, register, and solve problems with end customers.
• Work in a diverse cultural environment.
• Willing to travel occasionally for customer needs.

Skills

Excellent command of Dutch

Excellent command of English

Experience with 1st and 2nd line support/helpdesk

Good communication skills

Analytical and problem-solving skills

Ability to perform under pressure

Education

MBO4 degree towards IT or equivalent experience

Tools

Windows OS

Linux

System management (networks, servers, databases)

Job description

Job Summary

1st / 2nd line Service Engineer - Helpdesk - Servicedesk

About the job

As a Service Engineer you are responsible for accepting, registering and solving various problems with the end customer in the field of server hardware. This role offers the opportunity to quickly become acquainted with many different aspects of IT at a variety of clients. This makes it an excellent opportunity to broaden your knowledge and experience and thus lay the foundation for the future of your career.

Customer focus is paramount in this position. You get satisfaction from solving problems and can work in an environment with different cultures and nationalities.

You are flexible and willing to travel occasionally to serve our customers.

Qualifications

What do we ask of you?

• A completed MBO4 degree towards IT or comparable level obtained through experience.
• You have an excellent command of the Dutch and English language.
• You have experience with 1st and 2nd line support/helpdesk.
• You have good communication skills.
• You think analytically and problem-solvingly.
• You quickly acquire knowledge.
• You can perform individually and under pressure.
• You have (basic) knowledge of the Windows OS/Linux.
• You have (basic) knowledge of system management (networks, servers, databases).
• You are representable.
• You are in possession of a driving license (B).

What do we have to offer you?

• A competitive monthly salary.
• A (permanent) employment contract with Supermicro after a trial period.
• Pension scheme
• An extensive education and training offer within the Supermicro Academy to further develop your knowledge and experience.
• Surrounded by colleagues within your field to spar with.
• Varying and challenging assignments.
• A working week based on 40 hours.
• A close-knit team with a good working atmosphere.

Are you interested after reading this vacancy? Send in your resume and motivation or contact our account manager/recruiter directly.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.