Field Service Engineer – IT & Server Support

Support Revolution; Oslo; On-site; NOK 500,000 - 600,000; Full time

Benefits offered by this job

Competitive monthly salary

Permanent employment contract

Pension scheme

Training opportunities

Good working atmosphere

Job summary

A leading IT support company in Oslo is seeking a Service Engineer to handle 1st and 2nd line support. Ideal candidates will have an MBO4 degree in IT or equivalent experience, exhibit excellent communication skills in Dutch and English, and have problem-solving abilities. The role involves frequent interaction with customers across diverse cultures, and occasional travel is required. A permanent contract with competitive salary and benefits is offered.

Qualifications

• Completed MBO4 degree towards IT or comparable level.
• Experience in 1st and 2nd line support/helpdesk.
• Possession of a driving license (B).

Responsibilities

• Accept, register, and solve problems with end customers.
• Work in a diverse cultural environment.
• Willing to travel occasionally for customer needs.

Skills

Excellent command of Dutch

Excellent command of English

Experience with 1st and 2nd line support/helpdesk

Good communication skills

Analytical and problem-solving skills

Ability to perform under pressure

Education

MBO4 degree towards IT or equivalent experience

Tools

Windows OS

Linux

System management (networks, servers, databases)

Job description

A leading IT support company in Oslo is seeking a Service Engineer to handle 1st and 2nd line support. Ideal candidates will have an MBO4 degree in IT or equivalent experience, exhibit excellent communication skills in Dutch and English, and have problem-solving abilities. The role involves frequent interaction with customers across diverse cultures, and occasional travel is required. A permanent contract with competitive salary and benefits is offered.