Senior ServiceNow Solution Architect - Scalable Design

The Cloud People; Oslo; On-site; NOK 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Brand new offices in Skøyen, Oslo with

Rooftop terrace, gym, and bike parking

Parking space available

Subsidized canteen

Weekly personal training sessions

Excellent pension and private health保险

Young and inclusive work environment

Career development opportunities

Job summary

The Cloud People is seeking a Solution Architect to lead design and delivery of ServiceNow solutions for client engagements. You will translate business needs into scalable, out-of-the-box architectures, collaborate with stakeholders, and own architectural standards while ensuring maintainable documentation.

Expect agile delivery and active knowledge sharing in a Norwegian-English bilingual environment. The role emphasizes close collaboration with business stakeholders, presales support, and

Qualifications

• Proven experience as a Solution Architect or similar role within ServiceNow projects.
• Expertise in at least one major ServiceNow solution area (e.g., ITSM, ITOM, HR, CSM, IRM).
• Relevant ServiceNow Certified Implementation Specialist (CIS) certification(s).
• Strong understanding of both the business and technical sides of ServiceNow solutions.
• Experience with agile delivery methods, story writing, and iterative design.
• Excellent communication and stakeholder engagement skills.
• A strong focus on best practices, out-of-the-box configurations, and scalable architecture.
• Fluent in Norwegian and English

Responsibilities

• Lead Solution Design: Translate complex business needs into functional, scalable ServiceNow solutions.
• Collaborate with Stakeholders: Conduct workshops and clarification sessions to gather and refine requirements.
• Own the Architecture: Define and enforce architecture standards and implementation approaches.
• Document Everything: Create and maintain high- and low-level designs and agile artifacts.
• Support Estimations & Scoping: Define implementation phases and project scope.
• Quality & Governance: Oversee solution quality and ensure process alignment.
• Knowledge Sharing & Training: Provide client training and participate in expert communities.
• Contribute to Presales (Occasionally): Assist with demos, estimates, and design in presales.

Skills

Solution design

ServiceNow

ITSM

ITOM

CSM

IRM

CIS certification

Agile delivery

Stakeholder engagement

Documentation

Job description

The Cloud People is seeking a Solution Architect to lead design and delivery of ServiceNow solutions for client engagements. You will translate business needs into scalable, out-of-the-box architectures, collaborate with stakeholders, and own architectural standards while ensuring maintainable documentation.

Expect agile delivery and active knowledge sharing in a Norwegian-English bilingual environment. The role emphasizes close collaboration with business stakeholders, presales support, and