ServiceNow DevOps Engineer

Accenture Nordics; Oslo fylke; On-site; NOK 700,000 - 900,000; Full time

Job summary

Accenture Nordics is expanding its ServiceNow practice and seeks a skilled ServiceNow developer to design, build, and optimize platforms for global clients. You will work across CMDB, CSDM, and integrations, ensuring platform stability, governance, and data integrity.

The role requires hands-on development, strong certifications, and collaboration with international teams in a fast-paced environment.

Qualifications

• Minimum 3 years of hands-on ServiceNow development experience.
• ServiceNow certifications (CSA, CAD, ITSM, ITOM, CRM, CMDB, ITAM, SecOps, HR).
• Good understanding of ServiceNow core functionalities and CMDB architecture.
• Proficiency in workflows, scripting, Flow Designer, and Integration Hub.
• Experience with agile methodologies (Scrum, SAFe).
• University degree in Computer Science, Software Development, or equivalent.
• ServiceNow Self Hosted experience.
• Norwegian citizenship.

Responsibilities

• Design & Development: Build and implement ServiceNow applications and solutions.
• CMDB & CSDM: Configure CMDB structures and enforce data integrity.
• Platform Management: Ensure stability and performance of the ServiceNow platform.
• Client Collaboration: Work with clients to translate needs into solutions.
• Integration: Develop integrations using Integration Hub and APIs.
• Support & Maintenance: Provide technical support and continuous improvements.
• Documentation: Create and maintain technical docs for solutions.
• Continuous Learning: Stay updated on ServiceNow releases and related tech.

Skills

ServiceNow development

Scripting

Flow Designer

Integration Hub

Agile methodologies

Client collaboration

Documentation

Education

University degree in Computer Science or equivalent

Tools

CSA certification

CAD certification

ITSM

ITOM

CRM

CMDB certification

Job description

Accenture is ServiceNow’s #1 and most comprehensive partner globally. We are proud to be:

• 2025 Worldwide Global Elite Partner of the Year
• 2025 Worldwide GenAI Customer Value Partner of the Year
• 2025 Worldwide telco Industry Partner of the Year
• 2025 EMEA Transformation Partner of the Year

We are rapidly expanding our ServiceNow Business Group in the Nederlands & Nordics and seeking ServiceNow developer to help our clients transform their businesses, drive innovation, and achieve measurable outcomes.

Key Responsibilities

• Design & Development: Build and implement ServiceNow applications and solutions aligned with best practices.
• CMDB & CSDM Experience: Configure and maintain CMDB structures, enforce data integrity, and implement CSDM standards to support robust service mapping and governance.
• Platform Management: Ensure stability and performance of the ServiceNow platform through proactive administration and optimization.
• Client Collaboration: Work closely with clients to understand business needs and translate them into effective technical solutions.
• Integration: Develop integrations between ServiceNow and third-party systems using Integration Hub and APIs.
• Support & Maintenance: Provide technical support, troubleshoot issues, and deliver continuous improvements.
• Documentation: Create and maintain technical documentation for all developed solutions.
• Continuous Learning: Stay updated on the latest ServiceNow releases, CMDB/CSDM enhancements, and related technologies.

Preferred Qualifications

• Minimum 3 years of hands-on ServiceNow development experience.
• ServiceNow certifications (e.g., CSA, CAD, ITSM, ITOM, CRM, CMDB, ITAM, SecOps, HR).
• Good understanding of ServiceNow core functionalities and CMDB architecture.
• Proficiency in workflows, scripting, Flow Designer, and Integration Hub.
• Experience with agile methodologies (Scrum, SAFe).
• Passion for working in a dynamic, international environment.
• Proactive and driven to take ownership of new initiatives.
• University degree in Computer Science, Software Development, or equivalent.
• ServiceNow Self Hosted experience.
• Norwegian citizenship.

Why Join Us?

• Unmatched Training: Free access to ServiceNow training and certifications, including our exclusive CTA/CMA program.
• Cutting-Edge Projects: Work on large-scale, complex solutions for leading Global enterprises.
• Innovation at Scale: Be at the forefront of technology with AI and advanced ServiceNow capabilities.
• Global Community: Collaborate with the largest group of ServiceNow experts in the ecosystem.