Remote Norwegian-speaking Customer Support Agent – Greece

WW Talents; Haugesund; Remote; NOK 173.000 - 212.000; Vollzeit

Benefits dieser Stelle

Paid training

Onboarding support

Relocation package

Career progression opportunities

Remote work in Greece

Zusammenfassung

WW Talents in Greece is seeking Norwegian-speaking Customer Service Agents to support international projects remotely from Greece. You will handle support via phone, email, and chat, assist with orders and payments, and resolve issues while maintaining CRM records. The role requires Norwegian at C1/C2 and English at B2-C1, with paid training and relocation support offered by the employer. This is a fully remote position with opportunities for growth.

Qualifikationen

• Norwegian language requirement at C1/C2 level.
• English level B2-C1 depending on project.
• Strong written and verbal communication skills.
• Customer-oriented and solution-focused approach.
• Ability to work in a fast-paced international environment.

Aufgaben

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Kenntnisse

Norwegian language proficiency (C1/C2)

English language proficiency (B2-C1)

Customer service mindset

Excellent communication skills

Problem solving

Multitasking ability

CRM familiarity

CRM systems

Tools

CRM systems

Digital tools

Jobbeschreibung

WW Talents in Greece is seeking Norwegian-speaking Customer Service Agents to support international projects remotely from Greece. You will handle support via phone, email, and chat, assist with orders and payments, and resolve issues while maintaining CRM records. The role requires Norwegian at C1/C2 and English at B2-C1, with paid training and relocation support offered by the employer. This is a fully remote position with opportunities for growth.