Operator Response & Support Center (2)

Omega AS; Stavanger; On-site; NOK 900,000 - 1,200,000; Full time

Benefits offered by this job

Personalized support from Omega 365

Access to exclusive travel and cabin福利

Visa assistance for expat consultants

Networking through project involvement

Company events and excursions

Job summary

Omega 365 Consulting is seeking a capable emergency response professional to join our 24/7 Response and Support Center in Stavanger. The role focuses on 24/7 manning of Equinor's emergency telephone, threat monitoring and crisis management support, acting as the primary notification point for emergencies.

The ideal candidate has degree-level education in emergency response or security, with OSINT and security experience, and fluency in Norwegian and English.

Qualifications

• Degree in emergency response, crisis management or security preferred.
• Experience in operations, security or emergency response (OSINT) desired.
• Fluency in Norwegian and English (written and spoken).

Responsibilities

• 24/7 manning and response for Equinor's global emergencies.
• Security threat monitoring and crisis management support.
• Act as main contact for emergency notifications and coordination.

Skills

Emergency response knowledge

OSINT experience

Security awareness

IT skills

CIM tool knowledge

Norwegian language

English language

Analytical skills

Stress management

Proactive problem solving

Team player

Education

Degree in emergency response or security

Tools

CIM (Crisis Management)

Job description

Omega 365 Consulting is a leading supplier of highly skilled project personnel in the oil and gas, renewable energy, and infrastructure sectors. We offer a wide range of consultant assignments, featuring many of the most exciting projects in Norway and internationally.

Details

Duration:30.09.2026-30.04.2027
Location: Stavanger
Rotation: 24/7 rotation, including evening, night and weekend duty

Assignment Description

Main tasks for the Response and Support Center:

• 24/7 manning Equinor's global emergency telephone
• 24/7 security threat monitoring
• Crisis management support
• Main point of contact in Equinor for notification of emergency situations
• Acting on all reports of serious incidents and situations requiring emergency response support, ensuring further notification in accordance with established plans
• Providing remote support to employees during business travel, following-up Journey Management Plans (JMP) and Travel Communication Plans
• Conducting real-time threat monitoring from open sources and initiating actions as needed
• Receive and act on reports of serious incidents, including further notification and mobilization of client`s emergency response organization
• Collect, analyze, and disseminate data from open-source information systems to support stakeholders understand and mitigate threats and risks
• Transform collected data into written and actionable reports
• Maintain situational awareness of the global threat landscape and proactively inform stakeholders in a timely manner about identified threats
• Stay updated and seek information on evolving threat picture
• Support POB count during incidents and business travel in high threat countries
• Collaborate with Clients emergency organization by monitoring, responding and executing tasks in Clients corporate crisis management tool
• Conduct notification and mass communication to employees in case of serious incidents
• Notify and collaborate with Petroleum Industry Security Alert System (PISAS) when required. The position implies 24/7 shift work - including weekend, evening and night shift

Qualifications

• Degree level education preferred - preferably in emergency response, crisis management or a security related discipline
• Experience from relevant positions within operations, security, emergency response, and/or military (OSINT)
• Have good understanding of security and emergency preparedness
• Excellent IT and digital skills
• Prior knowledge of CIM (Crisis Management tool) is considered an advantage
• Fluency in Norwegian and English, written and oral, is essential
• Knowledge of client`s national and international role and presence is considered an advantage
• Team player, however able to operate individually
• Problem solving skills and creativity
• Ability to handle stress in demanding emergency situations
• Proactive and pragmatic; strong analytic, problem solving and communication skills
• 24/7 duty roster, including evening, night and weekend shifts.
• Able to work alone during night shifts and weekend shifts.

• Personalized, hands-on support from our dedicated Omega 365 team members
• Collaboration with one of Norway's most prestigious consultant firms
• Guidance from experienced department managers, facilitating the development of your project expertise
• Internal visa assistance and expert advice for EEA/expat consultants
• Excellent opportunities to expand your professional network through project involvement and social gatherings
• Exclusive benefits including access to holiday houses and cabins in picturesque locations such as Hovden, Hemsedal, Geilo, Hafjell, Oppdal, Voss, Vågsli, Sirdal, Gran Canaria, and Thailand
• Diverse offerings of events including concerts and exciting excursion, both in Norway and abroad. We unveil attractive new trips exclusively for our employees every year.