Operations Manager NO/DK Voi Technology Oslo

Maria 01; Oslo; Hybrid; NOK 900,000 - 1,200,000; Full time

Job summary

Maria 01 seeks an Operations Manager to lead strategy, execution, and continuous improvement across our Norway and Denmark in-field and warehouse operations. You will drive KPI dashboards, support fleet execution, and collaborate with 3PLs and central stakeholders to deliver operational excellence.

This role requires strong data-driven thinking and cross-border coordination. You will work closely with local teams to ensure city launches, improvements, and adherence to processes, while seeking

Qualifications

• 3–5 years of experience in operations or strategy from consulting or a hyper-growth start-up environment.
• Fluent in English; Swedish or Norwegian language is a MUST.
• Strong analytical capability and proficiency in conducting analysis, identifying underlying drivers, and delivering actionable insights.
• Experience from leading projects and driving the implementation of improvements in collaboration with multiple stakeholders.

Responsibilities

• Define & shape the strategy, performance metrics and dashboards for the in-field operations in Norway and Denmark.
• Drive strategic and data-driven decision-making to improve operational excellence and KPIs.
• Be the POC for 3PLs, managing the process and relationship from sourcing to contract negotiation.
• Support the Fleet & Site Managers on execution, and bridge central and local teams to drive process improvements.
• Collaborate with the Operations team in Norway and Denmark to spot improvement opportunities and maximise efficiency and revenue.

Skills

Analytical thinking

Project leadership

Stakeholder collaboration

Problem solving

Education

Bachelor's degree in business, economics, engineering or similar

Job description

YOUR MISSION AT VOI

As an Operations Manager for Norway and Denmark, you will focus on the strategy, execution and continuous improvement across our in-field & warehouse operation, support the fleet organisation to deliver operational excellence across set KPIs, and ensure successful city launches and completion of long-term improvement projects. In this role, you will collaborate closely with the local Fleet team, third-party logistics providers (3PLs), and other central stakeholders and contribute directly to the operational excellence and success of our operations in both countries. This will include:

• Defining & shaping the strategy, performance metrics and dashboards for the in-field operations in Norway and Denmark,

• Driving strategic and data-driven decision-making to improve operational excellence and KPIs (e.g. backlog, cost per repair, repair efficiency, uptime).

• Being the POC for 3PLs, managing the process and relationship from sourcing to contract negotiation, and collaborating with Fleet Managers to manage performance monitoring and follow up

• Supporting the Fleet & Site Managers on execution, and acting as the bridge between central and local teams to continuously drive compliance and improvements of our processes.

• Collaborating closely with the Operations team in Norway and Denmark, and working proactively to spot improvement opportunities to maximise efficiency, revenue and overall success of our operations in the region.

WHAT YOU NEED TO EMBARK

We are looking for a structured and analytical problem-solver with the ability to drive progress independently, lead effective collaboration with diverse stakeholders, and adapt quickly to changing priorities. In addition to being professionally fluent in English, we believe the right person has:

• Fluent in Swedish or Norwegian language is a MUST

• Bachelor's in business, economics, engineering or similar

• 3-5 years of experience in operations or strategy from consulting or a hyper-growth start-up environment

• Strong analytical capability and proficiency in conducting analysis, identifying underlying drivers, and delivering actionable insights

• Experience from leading projects and driving the implementation of improvements in collaborating with multiple stakeholders

WHY VOI?

Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:

• Join Europe’s #1 micromobility operator

• Get “skin in the game” through our employee options program and have a direct impact on the company’s success in Norway and Denmark.

• Enjoy unlimited free Voi rides

• Work together with inspiring, motivated and fun colleagues towards a common goal

• Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.