Operations Assistant

Wilhelmsen Ship Management; Bærum; On-site; NOK 420,000 - 600,000; Full time

Job summary

Hecla Emissions Management AS, part of the Wilhelmsen group, is looking for an Operations Assistant to join the Oslo team and support day‑to‑day compliance operations. You will help ensure smooth handling of client compliance tasks and contribute to dashboards, invoicing, and reporting.

The role offers involvement across Europe, Asia, and the Americas, exposure to carbon markets, and opportunities to grow with a leading emissions compliance platform in shipping.

Qualifications

• Bachelor’s degree or similar in a relevant field.
• Candidates should be service‑minded, structured and pro‑active.
• Organised, commercially aware and excited to help build a global business.

Responsibilities

• Customer onboarding
• EUA/UKA registry account management
• Processing EUA/UKA allowance transfers
• Responding to client queries and coordinating with registries/authorities
• Updating digital dashboards and website
• Invoicing of clients
• Supporting quarterly reporting and financial overviews
• Create LinkedIn content
• Supporting general team operations as needed

Skills

Service-minded

Structured

Proactive

Organised

Commercial awareness

Education

Bachelor's degree or equivalent in a relevant field

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Hecla Emissions Management AS are looking for an Operations Assistant. Hecla Emissions Management AS is part of the Wilhelmsen group, launched in 2023 to help the maritime sector navigate environmental regulations like EU ETS, UK ETS and FuelEU Maritime. We provide digital compliance dashboards, EUA/UKA and FuelEU trading services, and Regulatory and compliance support. Hecla serves over 50 clients worldwide, managing emissions compliance for more than 1,000 vessels. Digital and operations are run from Wilhelmsen HQ in Lysaker (Oslo), with trading and commercial development from London.

What you will be doing

We are seeking an Operations Assistant to join our Oslo team and support day-to-day compliance operations. In this role, you will help ensure smooth, accurate handling of client compliance tasks.

Your responsibilities will include

• Customer onboarding
• EUA/UKA registry account management
• Processing EUA/UKA allowance transfers
• Responding to client queries and coordinating with relevant registries and authorities
• Updating digital dashboards and website
• Invoicing of clients
• Supporting quarterly reporting and financial overviews
• Create LinkedIn content
• Supporting general team operations as needed

Hecla is growing rapidly, and services constantly evolve with new regulations. We’re looking for someone proactive, adaptable, and ready to help wherever needed.

What we are looking for

If you have a bachelor’s degree or similar in a relevant field, and are service-minded, structured and pro‑active you might be the one we are looking for. You should be organised, commercially aware, and excited by the idea of building a global business from the inside.

What we offer

• Work with clients across Europe, Asia, and the Americas
• Be part of a growing, collaborative team shaping how Hecla operates
• Gain exposure to carbon markets, registries, and evolving regulations
• Join a company aiming to become the leading emissions compliance platform in shipping
• Expect occasional travel to clients, industry events, and our London office

Work location: Lysaker

Application deadline: applicants will be contacted on a rolling basis

Contact: Birgit Aarhus - Customer success & Operations Manager

#WSM Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.