Onsite Service Principal Engineer - Data Center Leader

Dell Inc.; Norway; On-site; NOK 900,000 - 1,300,000; Full time

Job summary

Dell Technologies is seeking an Onsite Service Principal Engineer to deliver on-site IT operations support at customer sites in Lefdal, Norway. You will apply advanced installation and diagnostic skills to resolve issues and coordinate with remote teams for seamless service.

The role requires 5–8 years of experience, strong attention to detail, and the ability to manage cross‑functional projects. Shift work may be requested to meet customer needs.

Qualifications

• 5–8 years of relevant experience.
• Advanced skills in systems installation and analysis; comfort with versioned artifacts.
• Ability to interpret specifications and site requirements; strong attention to detail.
• Clear communication and project management across cross‑functional teams.
• Industry certification in Linux, Windows, VMware or Networking.

Responsibilities

• Plan and lead installation services for assigned accounts.
• Triage issues with direction from Dell remote support teams.
• Reseat, swap, or replace parts within the Data Center.
• Upgrade firmware as needed as part of troubleshooting.
• Seek resolution to drive closure of complex issues.
• Keep abreast of technology and Dell service offerings.

Skills

Systems installation

Analysis

Cross-functional communication

Project management

Linux cert

Tools

VMware cert

Windows cert

Linux cert

Job description

Dell Technologies is seeking an Onsite Service Principal Engineer to deliver on-site IT operations support at customer sites in Lefdal, Norway. You will apply advanced installation and diagnostic skills to resolve issues and coordinate with remote teams for seamless service.

The role requires 5–8 years of experience, strong attention to detail, and the ability to manage cross‑functional projects. Shift work may be requested to meet customer needs.