Online Customer Support Specialist - Accommodation Provided

PrimeLedger Associates; Alta; On-site; NOK 94,000 - 114,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

PrimeLedger Associates is seeking an Online Consultant to deliver exceptional customer service via various online platforms from Alta, Norway. You will answer inquiries, provide product information, and resolve issues with empathy and professionalism.

The role emphasizes strong communication, knowledge of customer service principles, and the ability to manage challenging situations. Accommodation is provided and prior CS/sales experience is a plus.

Qualifications

• Excellent communication skills and ability to handle online inquiries.
• Experience in customer service or sales preferred.
• Fluent in English; Norwegian knowledge recommended.

Responsibilities

• Provide online customer service and support to clients.
• Answer inquiries, provide product information, resolve issues.
• Maintain records of client interactions and escalate complex cases.

Skills

Communication

Online platforms

Customer service

Empathy

Sales experience

Job description

PrimeLedger Associates is seeking an Online Consultant to deliver exceptional customer service via various online platforms from Alta, Norway. You will answer inquiries, provide product information, and resolve issues with empathy and professionalism.

The role emphasizes strong communication, knowledge of customer service principles, and the ability to manage challenging situations. Accommodation is provided and prior CS/sales experience is a plus.