Online Customer Success & Support Specialist
PrimeDefense USA
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Job summary
PrimeDefense USA is seeking an Online Consultant to deliver top-tier customer service to clients across email, chat, and phone. You will address inquiries, resolve issues, and provide product information while maintaining accurate client records.
You will also manage client accounts, update databases, and collaborate with teams to ensure smooth service delivery in a fully remote, full-time role based in Norway. Strong communication and tech skills are required.
Job description
PrimeDefense USA is seeking an Online Consultant to deliver top-tier customer service to clients across email, chat, and phone. You will address inquiries, resolve issues, and provide product information while maintaining accurate client records.
You will also manage client accounts, update databases, and collaborate with teams to ensure smooth service delivery in a fully remote, full-time role based in Norway. Strong communication and tech skills are required.
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