Online Consultant

MapleClass Education; Norway; A distancia; NOK 196.000 - 327.000; A tiempo parcial

Descripción de la vacante

MapleClass Education is seeking a highly efficient Online Consultant to join our team. This part-time, remote role focuses on delivering professional support through email, chat, and social media to ensure a positive customer experience.

The ideal candidate has strong communication, problem-solving, and multitasking abilities. Prior experience in customer service or online consulting is preferred, and you must have your own visa and accommodation in the US.

Formación

• Strong written and verbal communication skills.
• Ability to handle multiple tasks efficiently.
• Good problem-solving and critical thinking abilities.

Responsabilidades

• Provide professional support to clients via email, chat, and social media.
• Maintain high levels of customer satisfaction and positive experience.
• Resolve inquiries and provide effective solutions in a timely manner.

Conocimientos

Excellent communication

Problem solving

Critical thinking

Descripción del empleo

We are seeking a highly efficient and customer-oriented Online Consultant to join our team in the United States. In this role, you will be responsible for providing professional and timely support to our clients through various online channels, such as email, chat, and social media. Your main goal will be to ensure a positive customer experience and maintain high levels of satisfaction.

As an Online Consultant, you will need to have excellent communication skills, both written and verbal, and be able to handle multiple tasks efficiently. You should also have strong problem-solving skills and the ability to think critically in order to provide effective solutions to our clients' inquiries.

This is a part-time position that does not require any previous experience. However, candidates with prior experience in customer service or online consulting will be preferred. As this is a remote position, you must have your own visa and accommodation in the US.