On-Site Robotics Operations Lead

Humanoid; London; On-site; NOK 881,000 - 1,259,000; Full time

Job summary

Humanoid is seeking a Field Operations Team Lead to support deployment, integration, and maintenance of our humanoid robot solutions at customer facilities. You will coordinate site activities, collect operational data, and supervise a team of Field Operations Associates.

This on-site leadership role requires problem-solving under pressure, a customer-centric mindset, and the ability to lead hands-on technical teams across UK and Europe.

Qualifications

• Bachelor's degree in Robotics, CS, Mechatronics, Engineering, or equivalent.
• 2–5 years in industrial automation, robotics, or automotive integration.
• Strong mechanical, electrical, and networking knowledge with hands-on troubleshooting.
• Excellent communication and stakeholder management skills.

Responsibilities

• Supervise a team of Field Operations Associates, maintaining high standards at customer sites.
• Act as on-shift operational leader; ensure tools, spare parts, and equipment are available.
• Supervise SOPs for customer sites and document learnings from field issues.
• Test product releases and robot capabilities.
• Diagnose hardware and software issues using logs and field observations; perform maintenance.
• Collect and analyze operational data to evaluate robot performance and drive improvements.
• Track, document, and reproduce software and hardware issues; provide feedback to engineering.
• Tackle production incidents in cooperation with service and engineering teams.
• Serve as primary on-shift liaison between deployed location and Humanoid offices.

Skills

Team leadership

Field operations

Robotics knowledge

English communication

Confluence/Jira

Problem solving under pressure

Education

Bachelor's degree in Robotics/CS/Mechatronics/Engineering

Tools

Confluence

Jira

Job description

Humanoid is seeking a Field Operations Team Lead to support deployment, integration, and maintenance of our humanoid robot solutions at customer facilities. You will coordinate site activities, collect operational data, and supervise a team of Field Operations Associates.

This on-site leadership role requires problem-solving under pressure, a customer-centric mindset, and the ability to lead hands-on technical teams across UK and Europe.