O&M Support Manager

Head Energy Group; Bergen, Stavanger, Oslo, Trondheim; On-site; NOK 1,200,000 - 1,600,000; Full time

Benefits offered by this job

Pension and insurance

Career guidance

Mentoring

Course access

Job summary

Head Energy Group in Bergen, Norway, seeks an O&M Support Manager to oversee day-to-day operations, supervise a global, competent team, and own the Nordic KAM portfolio with client satisfaction as the priority across diverse client sites. You will drive business development, recruit and mentor staff, prepare proposals, and coordinate resources to deliver services, expanding into new geographies while maintaining high standards and professional client communication.

Qualifications

• Engineering background with leadership experience required.
• Commercial mindset and fluent English with strong communication skills.
• Experience in process industry, wastewater or sludge treatment advantageous.
• High personal standards, initiative and self-motivation.

Responsibilities

• Be the customer main point of contact and handle topics related to client communication, advice, services and products delivered.
• Proactively promote all services, products and projects.
• Be the owner and driver of solving complex challenges, prepare proposals, and harvesting opportunities.
• Assist Technical Maintenance and Support team as needed.
• Contribute to developing services offerings, methodology, tools and business processes.

Skills

Team leadership

Commercial mindset

English fluency

Client communication

Education

Engineering background in mechanical/process/chemical/automation

Job description

We are looking for O&M Support Manager
Pnr:6001748

Job Description:

• Global P&L for a significant and growing part of the business area.
• Recruiting, developing, and leading a global, competent, and motivated team.
• Growing our O&M offerings by business development together with your team, expanding into new geographies, expanding our service offerings, and expanding the team accordingly as needed.
• Overlooking and managing the day-to-day business operations, by supervising, facilitating, approving, and ensuring excellent performance in supporting our customers.
• Client communication as part of business development, advice, support, commercial negotiations, and follow-up of our deliverables.
• Experience in the operation or maintenance of process plants, whether from the supplier side or in-house, will be an advantage.
• The function will also act as KAM for the Nordic region, with responsibility for a portfolio of existing clients having the clients plant in operation. The main tasks are the following:
  • Be the customer main point of contact and handle all topics related to client communication, advice, services and products delivered and pull in the appropriate internal resources to ensure delivery and client satisfaction.
  • Proactively promote all our services, products and projects.
  • Be the owner and driver of solving complex challenges, prepare proposals, and harvesting opportunities.
  • Assist the Technical Maintenance and Support team as and when required.
  • Contribute to developing the services offerings, methodology, tools and business processes.
• TEMPORARY POSITION with an immediate start, through the end of February 2027.

Qualifications:

• We believe the ideal candidate could be an engineer in mechanical, process, chemical, or automation disciplines, or a process technician, with team leadership experience.
• However, we also encourage candidates with a background in business and administration, who have worked closely with process engineering teams, to apply.
• The right candidate has a commercial mindset, good communication skills and fluency in English.
• Experience from process industry, wastewater, and sludge treatment is an advantage.
• We expect high personal standards for the quality of work, and an attitude to take initiatives and be self-motivated.

Applications will be evaluated continuously

In Head Energy you get:

• Permanent- or project employment with the best conditions.
• Access to the industry´s most exciting job opportunities
• Personal follow-up, mentoring and career guidance
• A large variety of project opportunities
• Good pension- and insurance schemes
• A pleasant and positive work environment
• Access to both specific and general courses.

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