Nordic Support & Moderation Specialist - Malta

United Talent Acquisition; Oslo; On-site; NOK 198,000 - 243,000; Full time

Benefits offered by this job

Free transport

Airport pickup

Hotel accommodation

Flight reimbursement

Housing support

Relocation assistance

Job summary

United Talent Acquisition in Malta is seeking Nordic-speaking Customer Support & Content Moderators to join an international team. The role combines customer support (email and chat) with content moderation, requiring Nordic languages plus English.

In this hybrid position, you’ll work 70% of the time with customer inquiries and 30% on content moderation, with on-site work in Malta and rotational shifts. No prior experience is required; full training is provided.

Qualifications

• Basic technical skills with MS Office (Excel, Word).
• Fast learner with strong attention to detail.
• Ability to work in shifts, including evenings and weekends.
• No prior experience required; full training provided.
• Clean criminal record or two references upon arrival.

Responsibilities

• Respond to customer inquiries via email and chat.
• Review and moderate online content (images, text, profiles).
• Apply platform guidelines and local regulations.
• Escalate violations and suggest workflow improvements.
• Meet performance KPIs and contribute to team goals.
• Participate in regular training and adapt to various projects.

Skills

MS Excel

MS Word

Attention to detail

Fast learner

Job description

United Talent Acquisition in Malta is seeking Nordic-speaking Customer Support & Content Moderators to join an international team. The role combines customer support (email and chat) with content moderation, requiring Nordic languages plus English.

In this hybrid position, you’ll work 70% of the time with customer inquiries and 30% on content moderation, with on-site work in Malta and rotational shifts. No prior experience is required; full training is provided.