Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

United Talent Acquisition; Bergen; On-site; NOK 198,000 - 243,000; Full time

Benefits offered by this job

Free transport

Airport pick-up & hotel

Flight reimbursement

Housing assistance

Relocation support

Performance bonuses

Job summary

Nordic Speakers in Malta is seeking Nordic-speaking Customer Support & Content Moderators to join an international team. The role centers on assisting users via email and chat while moderating content to keep platforms safe and compliant.

You will split time 70% in customer support and 30% in content moderation, with rotational shifts. No prior experience is required as full training is provided; EU passport or valid Malta work permit is required for eligibility.

Qualifications

• No prior experience required; full training provided.
• Basic technical skills with MS Office (Excel/Word) helpful.
• Ability to work in shifts including evenings and weekends.

Responsibilities

• Respond to customer inquiries via email and chat.
• Review and moderate online content (images, text, profiles).
• Apply platform guidelines and local regulations.
• Escalate violations and identify workflow improvements.
• Meet performance KPIs and contribute to team goals.
• Participate in regular training and adapt to various projects and markets.

Skills

Attention to detail

Fast learner

Communication skills

Tools

MS Office

Job description

Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Job Openings Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

About the job Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Location: Malta On-site
Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta!

In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities:

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

What Were Looking For:

Basic technical skills (MS Office Excel, Word)

Fast learner with strong attention to detail

Ability to work in shifts, including evenings and weekends

No prior experience required full training provided!

Clean criminal record or 2 employer references (mandatory upon arrival)

Salary & Benefits:

• 1625 to 1990 euros/monthly
• Quarterly government bonus (~130)
• Performance-based bonus up to 200 twice a year
• Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)
• Airport pick-up and hotel accommodation (up to 3 weeks)
• Flight reimbursement up to 200 (after 6 months)
• Help finding housing with agency discounts
• Family relocation possible (support only applies to the hired candidate)

Application review

First interview (Microsoft Teams)

Online assessment

Final interview

Offer and onboarding!

(Only candidates with EU passports or valid work permits for Malta are eligible.)