Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

United Talent Acquisition; Stavanger; Hybrid; NOK 196,000 - 241,000; Full time

Benefits offered by this job

Housing support

Flight reimbursement

Airport pickup

Hotel accommodation

Free transport

Job summary

Nordic Speakers Customer Support & Content Moderator role in Malta offers hybrid work with relocation included. You will mainly handle email and chat, supporting users and moderating content in a Nordic language plus English.

In this hybrid role (70% customer support, 30% content moderation), you will interact via email and chat, with full training provided and shifts including evenings/weekends. Malta relocation is included and EU passport or valid work permit required.

Qualifications

• No prior experience required; full training provided.

Responsibilities

• Respond to customer inquiries via email and chat.
• Review and moderate online content (images, text, profiles).
• Apply platform guidelines and local regulations.
• Escalate violations and identify workflow improvements.
• Meet performance KPIs and contribute to team goals.
• Participate in regular training and adapt to various projects and markets.

Skills

MS Office Excel

MS Word

Job description

Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Job Openings Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

About the job Nordic Speakers Customer Support & Content Moderator | Malta (Relocation Included)

Location: Malta On-site
Schedule: Rotational shifts (07:00 -15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language(C1+) + English (B2)

Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta!

In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.

Key Responsibilities:

• Respond to customer inquiries via email and chat
• Review and moderate online content (images, text, profiles)
• Apply platform guidelines and local regulations
• Escalate violations and identify workflow improvements
• Meet performance KPIs and contribute to team goals
• Participate in regular training and adapt to various projects and markets

What Were Looking For:

Basic technical skills (MS Office Excel, Word)

Fast learner with strong attention to detail

Ability to work in shifts, including evenings and weekends

No prior experience required full training provided!

Clean criminal record or 2 employer references (mandatory upon arrival)

Salary & Benefits:

• 1625 to 1990 euros/monthly
• Quarterly government bonus (~130)
• Performance-based bonus up to 200 twice a year
• Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)
• Airport pick-up and hotel accommodation (up to 3 weeks)
• Flight reimbursement up to 200 (after 6 months)
• Help finding housing with agency discounts
• Family relocation possible (support only applies to the hired candidate)

(Only candidates with EU passports or valid work permits for Malta are eligible.)