NOC Operations Technician — Part-Time Shifts

Tampnet AS; Stavanger; On-site; NOK 276,000 - 441,000; Part time

Benefits offered by this job

Varied working days

Professional development

Team-building activities

Modern office locations

Job summary

Tampnet AS in Stavanger is seeking two dedicated individuals for our Network Operations Centre at Hinna Park. The role operates 24/7 on a rotating schedule, handling calls, incidents and service requests while supporting multiple departments including Subsea and Engineering.

You will receive thorough training, mentorship, and a structured plan to grow across the company. Fluency in Norwegian and strong English skills are required, with background checks part of the process.

Qualifications

• Enrolled in or completed at least one year of a relevant university program (e.g., computer science, telecom or electrical engineering) or equivalent experience.
• Basic understanding of IP networking and telecom infrastructure concepts.
• Ability to work part-time / flexible shifts.

Responsibilities

• Handle customer calls, incidents, alarms, and service requests, escalate complex issues per Tampnet matrix.
• Monitor the network for incidents and events with timely first-line response.
• Perform daily/nightly NOC checklists and runbooks; archive reports.
• Support follow-the-sun coordination with other GNOC teams.
• Assist with planning network changes and SLA uptime reporting.
• Perform basic administration of users and access and ensure ITIL-aligned practices.

Skills

Part-time flexibility

Norwegian fluency

English proficiency

Education

University program (CS/ telecom/ EE)

Job description

Tampnet AS in Stavanger is seeking two dedicated individuals for our Network Operations Centre at Hinna Park. The role operates 24/7 on a rotating schedule, handling calls, incidents and service requests while supporting multiple departments including Subsea and Engineering.

You will receive thorough training, mentorship, and a structured plan to grow across the company. Fluency in Norwegian and strong English skills are required, with background checks part of the process.