Medical Field Service Engineer - Oslo

Vantive; Oslo; On-site; NOK 700,000 - 900,000; Full time

Job summary

Vantive is seeking an experienced Medical Field Service Engineer to join the Oslo team on a fixed-term contract until December 2027. The role involves technical direction and support for operation and maintenance of company medical devices, serving as the main customer contact for technical and service-related issues.

You will perform preventive maintenance, carry out repairs, installations, upgrades and decontamination of devices, and work closely with QA/QC, R&D and sales teams to address

Qualifications

• Proven experience as a field service engineer in a medical environment is essential.
• Good written and verbal communication in Norwegian and English.
• Ability to use a wide variety of tools and test instruments.
• Basic computer skills in Word, Outlook and Excel.

Responsibilities

• Perform preventive maintenance of medical devices on a regular basis.
• Repair, install, upgrade, maintain and decontaminate medical devices distributed by Vantive.
• Provide guidance and training to customer personnel on operation and maintenance procedures.
• Report service activity to keep data in the service system updated.
• Plan and organize day-to-day field activities and manage own car stock and ESD.

Skills

Communication skills

Time management

Planning and organizing

Tools

Word

Outlook

Excel

Job description

We are currently seeking an experienced Medical Field Service Engineer to join the team in Oslo on a fixed term contract until December 2027.

Responsible for providing technical direction and support to customers on operation and maintenance of company products. Serve as customer contact on technical and service-related problems. Demonstrate uses and advantages of products. Work closely with sales and marketing, QA/QC and research and development to address customer concerns, determine corrective action and customer follow-up.

Essential Duties and Responsibilities:

• Perform preventive maintenance of critical medical devices on a regular basis.
• Responsible for repair, install, upgrade, maintain and decontaminate medical devices distributed by Vantive.
• Ensure all activities are performed following the available instructions and information, within the quality system framework. (SOPs)
• Provide guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques.
• Report all relevant service activity, to ensure updated and accurate service data in the service system.
• Plan and organize day-to-day activities on the field.
• Responsible for controlling own car stock.
• Responsible to control own ESD.
• Attending required training and meetings.
• Provide customer telephone support.
• Proven experience gained as a field service engineer in a medical environment is essential.
• Ability to use a wide variety of tools and test instruments
• Good written and verbal communication skills, both Norwegian and English
• Basic computer skills in Word, Outlook, Excel