Maritime Spare Parts & Service Sales Engineer

PALFINGER MARINE NORWAY AS; Bergen; In loco; NOK 480.000 - 600.000; Tempo pieno

Vantaggi offerti da questo lavoro

Tech training courses

Good work-life balance

Friendly international team

Descrizione del lavoro

PALFINGER MARINE NORWAY AS is seeking a customer-focused technical support specialist to identify spare parts and service solutions for marine equipment. You will collaborate with sales managers, engineers, and customers, combining technical knowledge with clear communication to deliver accurate offers.

The role requires technical vocational education, experience in technical support or spare parts, and strong ERP skills, preferably Microsoft Dynamics AX.

Competenze

• Technical vocational education, short-cycle studies, or an equivalent technical qualification.
• Experience in technical support, service, spare parts, or a sales support environment.
• Experience with ERP systems, preferably Microsoft Dynamics AX (Axapta).
• Strong communication and presentation skills.
• High degree of flexibility to deliver within project framework.

Mansioni

• Identify the correct equipment and spare parts required by customers using internal systems, technical information, and historical equipment deliveries.
• Research spare parts for custom-made equipment and contact relevant suppliers or manufacturers when additional information is required.
• Understand customer spare parts needs, including cases where the required part cannot be clearly identified by the customer, and determine the appropriate solution.
• Prepare accurate spare parts offers based on customer requirements and the identified equipment or components.
• Maintain a structured and organized approach to spare parts inquiries, ensuring technical information and customer requests are handled accurately and efficiently.

Conoscenze

Communication skills

Presentation skills

Formazione

Technical vocational education / short-cycle studies

Strumenti

Microsoft Dynamics AX (Axapta)

Descrizione del lavoro

PALFINGER MARINE NORWAY AS is seeking a customer-focused technical support specialist to identify spare parts and service solutions for marine equipment. You will collaborate with sales managers, engineers, and customers, combining technical knowledge with clear communication to deliver accurate offers.

The role requires technical vocational education, experience in technical support or spare parts, and strong ERP skills, preferably Microsoft Dynamics AX.