Maritime Network Support Engineer – 24/7 Shift

Marlink AS; Eik; Presencial; NOK 520 000 - 700 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Corporate cottage (bedriftshytte) for"

Attractive compensation package

Resumo da oferta

Marlink AS is seeking a graduate to join our Maritime Network Operations team. You will provide 2nd level technical support for managed maritime services and work in a 24/7 shift rotation in the Network Operations Center.

You will investigate and resolve issues, communicate with customers, and contribute to continuous improvement of support processes. Strong analytical skills and English proficiency are essential; experience in Fortinet, Cisco, cyber security, or ITIL is a plus.

Qualificações

• Technical education on university level or equivalent.
• Knowledge of IP, Networking & Routing.
• Excellent written and verbal English language skills.
• Driver's license.

Responsabilidades

• Provide 2nd Level technical support based on events from monitoring systems or faults reported by customers.
• Work in a 24/7 shift rotation in the Maritime Network Operations Center.
• Create and process requests from customers.
• Demonstrate technical proficiency, ability to work independently, quality focus, attention to detail and a drive for ensuring customer satisfaction.
• Contribute to continuous improvement of support and troubleshooting processes and procedures.

Conhecimentos

IP networking

Routing

English proficiency

Formação académica

University-level technical education

Ferramentas

Fortinet

Cisco

Cyber Security

ITIL

WIFI

4G/5G/LTE

Descrição da oferta de emprego

Marlink AS is seeking a graduate to join our Maritime Network Operations team. You will provide 2nd level technical support for managed maritime services and work in a 24/7 shift rotation in the Network Operations Center.

You will investigate and resolve issues, communicate with customers, and contribute to continuous improvement of support processes. Strong analytical skills and English proficiency are essential; experience in Fortinet, Cisco, cyber security, or ITIL is a plus.